Windows 10: USB dongle driver error

having a problem with a usb dongle error

:)

 

usb Dongle not working#!!!

Hi Anzarul,

Thank you for posting in Microsoft Community.

What is the exact error you get when you connect the USB dongle?

Run hardware troubleshooter and check if it helps.

• Type Troubleshooting in search box and open it.

• Click on Hardware and Sound
  
• Click on Hardware and Devices.
  

If the issue still persist, I would suggest you to reinstall the USB drivers and check if it helps.

• 
  Press
  Windows Key + X, and select Device Manager
  
• 
  Expand the
  Universal Serial Bus Controllers section by clicking on the
  "+" sign.
  
• 
  Uninstall each of the devices under the
  USB Controller section by right-clicking on each one, and then clicking
  Uninstall.
  
• 
  Close the
  Device Manager and restart your computer. Windows will automatically re-install the USB controllers in your computer, without you having to do anything further. Your computer will now run USB devices properly.
  

Please reply to us with the status of the issue.

Thanks.

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

USB composite device "driver error"

Can you send us a screenshot of the error message? We suggest uninstalling and re-installing USB drivers and check if the issue persists. To do that, please follow these steps:

• Right-click on the Start button and select Device Manager.
  
• Expand Universal Serial Bus controllers.
• Right-click on the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

Regards.