Windows 10: USB Dongle Malfunctioning

Hi, I have a Microsoft Mouse and Keyboard bundle 2000. When I plug it into the computer, it gives me this message:

USB Device not recognized.

What can I do it fix this?

:)

 

CSR V4.0 Dongle "malfunction"

I recently got a CSR V4.0 Dongle because my computer is not bluetooth compatible and i wanted to connect some devices to my computer. I plugged in the dongle and it says that the device malfunctioned. I tried plugging it into other USB ports and none of
them even recognize that there's a device there. If anyone knows whats going on, please help.

 

usb Dongle not working#!!!

Hi Anzarul,

Thank you for posting in Microsoft Community.

What is the exact error you get when you connect the USB dongle?

Run hardware troubleshooter and check if it helps.

• Type Troubleshooting in search box and open it.

• Click on Hardware and Sound
  
• Click on Hardware and Devices.
  

If the issue still persist, I would suggest you to reinstall the USB drivers and check if it helps.

• 
  Press
  Windows Key + X, and select Device Manager
  
• 
  Expand the
  Universal Serial Bus Controllers section by clicking on the
  "+" sign.
  
• 
  Uninstall each of the devices under the
  USB Controller section by right-clicking on each one, and then clicking
  Uninstall.
  
• 
  Close the
  Device Manager and restart your computer. Windows will automatically re-install the USB controllers in your computer, without you having to do anything further. Your computer will now run USB devices properly.
  

Please reply to us with the status of the issue.

Thanks.

 

USB dongle thingamajig

6 different makes and models? I don't believe the mice are the problem. It's either down to crappy interference between the dongle and the mouse, or a seriously strange surface.