Windows 10: USB driver issue

Discus and support USB driver issue in Windows 10 Drivers and Hardware to solve the problem; I meet the usb not work. After I try to renew the driver , and check the log . It is as below: >>> [Device Install (DiShowUpdateDevice) -... Discussion in 'Windows 10 Drivers and Hardware' started by daiyg, Jul 30, 2018.

  1. daiyg Win User

    USB driver issue


    I meet the usb not work.

    After I try to renew the driver , and check the log . It is as below:

    >>> [Device Install (DiShowUpdateDevice) - USB\VID_0000&PID_0538\5&2C27A5E&0&1]
    >>> Section start 2018/07/30 14:18:22.002
    cmd: "C:\Windows\System32\devmgmt.msc" "C:\Windows\System32\devmgmt.msc"
    <ins>
    >>> [Device Install (DiInstallDevice) - USB\VID_0000&PID_0538\5&2C27A5E&0&1]
    >>> Section start 2018/07/30 14:18:31.114
    cmd: C:\Windows\system32\svchost.exe -k netsvcs -p -s DsmSvc
    ndv: Flags: 0x0000000a
    dvi: Selected driver installs from section [HID_Inst] in 'c:\windows\inf\input.inf'.
    dvi: Class GUID of device changed to: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}.
    dvi: Set selected driver complete.
    sto: {Setup Import Driver Package: c:\windows\inf\input.inf} 14:18:31.126
    ! sto: Unable to determine presence of driver package. Error = 0x00000002
    inf: Opened INF: 'c:\windows\inf\input.inf' ([strings])
    inf: Provider: Microsoft
    inf: Class GUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
    inf: Driver Version: 06/21/2006,10.0.16299.248
    pol: {Driver package policy check} 14:18:31.215
    pol: {Driver package policy check - exit(0x00000000)} 14:18:31.218
    sto: {Stage Driver Package: c:\windows\inf\input.inf} 14:18:31.221
    inf: Opened INF: 'c:\windows\inf\input.inf' ([strings])
    inf: Opened INF: 'c:\windows\inf\input.inf' ([strings])
    ! sto: Unable to determine presence of driver package 'input.inf'. Error = 0x00000002
    inf: {Query Configurability: c:\windows\inf\input.inf} 14:18:31.245
    inf: Opened INF: 'c:\windows\inf\input.inf' ([strings])
    inf: Schema extension {745a17a0-74d3-11d0-b6fe-00a0c90f57da} not found.
    inf: Driver package 'input.inf' is configurable.
    inf: {Query Configurability: exit(0x00000000)} 14:18:31.264
    sto: Copying driver package files:
    sto: Source Path = c:\windows\inf
    sto: Destination Path = C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}
    flq: {FILE_QUEUE_COPY}
    flq: CopyStyle - 0x00000000
    flq: SourceRootPath - 'c:\windows\inf'
    flq: SourceFilename - 'hidusb.sys'
    flq: TargetDirectory- 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}'
    flq: {FILE_QUEUE_COPY exit(0x00000000)}
    flq: {FILE_QUEUE_COPY}
    flq: CopyStyle - 0x00000000
    flq: SourceRootPath - 'c:\windows\inf'
    flq: SourceFilename - 'hidclass.sys'
    flq: TargetDirectory- 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}'
    flq: {FILE_QUEUE_COPY exit(0x00000000)}
    flq: {FILE_QUEUE_COPY}
    flq: CopyStyle - 0x00000000
    flq: SourceRootPath - 'c:\windows\inf'
    flq: SourceFilename - 'hidparse.sys'
    flq: TargetDirectory- 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}'
    flq: {FILE_QUEUE_COPY exit(0x00000000)}
    flq: {FILE_QUEUE_COPY}
    flq: CopyStyle - 0x00000000
    flq: SourceRootPath - 'c:\windows\inf'
    flq: SourceFilename - 'input.inf'
    flq: TargetDirectory- 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}'
    flq: {FILE_QUEUE_COPY exit(0x00000000)}
    flq: {FILE_QUEUE_COMMIT} 14:18:31.329
    flq: {FILE_QUEUE_COMMIT_COPY_SUBQUEUE}
    flq: Source Media:
    flq: SourcePath - [c:\windows\inf]
    flq: SourceFile - [hidusb.sys]
    flq: Flags - 0x00000000
    flq: {FILE_QUEUE_COMMIT_COPY_FILE}
    flq: Copying 'c:\windows\inf\input.inf' to 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\input.inf'.
    flq: CopyFile: 'c:\windows\inf\input.inf' to 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\SETC9F9.tmp'
    flq: MoveFile: 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\SETC9F9.tmp' to 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\input.inf'
    flq: {FILE_QUEUE_COMMIT_COPY_FILE exit OK}
    flq: Source Media:
    flq: SourcePath - [c:\windows\inf]
    flq: SourceFile - [hidusb.sys]
    flq: Flags - 0x00000000
    flq: {FILE_QUEUE_COMMIT_COPY_FILE}
    !!! flq: Error installing file (0x00000002)
    !!! flq: Error 2: The system cannot find the file specified.
    ! flq: SourceFile - 'c:\windows\inf\hidusb.sys'
    ! flq: TargetFile - 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\hidusb.sys'
    flq: {SPFQNOTIFY_COPYERROR}
    !!! cpy: Failed to copy file 'c:\windows\inf\hidusb.sys' to 'C:\Windows\System32\DriverStore\Temp\{31f26f00-c5e4-5c42-8f7d-5cae8372afe0}\hidusb.sys'. Error = 0x00000002
    flq: {SPFQNOTIFY_COPYERROR - returned 0x00000000}
    !!! flq: SPFQNOTIFY_COPYERROR: returned SPFQOPERATION_ABORT.
    !!! flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    flq: {FILE_QUEUE_COMMIT_COPY_FILE exit(0x000003e3)}
    flq: {FILE_QUEUE_COMMIT_COPY_SUBQUEUE exit(0x000003e3)}
    !!! flq: FileQueueCommit aborting!
    !!! flq: Error 995: The I/O operation has been aborted because of either a thread exit or an application request.
    flq: {FILE_QUEUE_COMMIT exit(0x000003e3)} 14:18:31.416
    !!! sto: Failed to copy driver package files. Error = 0x00000002
    !!! sto: Failed to import driver package into Driver Store. Error = 0x00000002
    sto: {Stage Driver Package: exit(0x00000002)} 14:18:31.426
    sto: {Setup Import Driver Package - exit (0x00000002)} 14:18:31.431
    inf: Opened INF: 'c:\windows\inf\input.inf' ([strings])
    !!! ndv: Driver package import failed for device.
    !!! ndv: Error 2: The system cannot find the file specified.
    ndv: Installing NULL driver.
    dvi: {Plug and Play Service: Device Install for USB\VID_0000&PID_0538\5&2C27A5E&0&1}
    ump: Creating Install Process: DrvInst.exe 14:18:31.827
    ! dvi: Installing NULL driver!
    dvi: Set selected driver complete.
    dvi: {DIF_ALLOW_INSTALL} 14:18:31.904
    dvi: No class installer for ' USB OPTICAL MOUSE'
    dvi: No CoInstallers found
    dvi: Default installer: Enter 14:18:31.911
    dvi: Default installer: Exit
    dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 14:18:31.915
    dvi: {DIF_REGISTER_COINSTALLERS} 14:18:31.917
    dvi: No class installer for ' USB OPTICAL MOUSE'
    dvi: Default installer: Enter 14:18:31.922
    dvi: Co-installers registered.
    dvi: Default installer: Exit
    dvi: {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 14:18:31.929
    dvi: {DIF_INSTALLDEVICE} 14:18:31.932
    dvi: No class installer for ' USB OPTICAL MOUSE'
    dvi: No CoInstallers found
    dvi: Default installer: Enter 14:18:31.940
    ! dvi: Installing NULL driver!
    dvi: Install Null Driver: Removing device sub-tree. 14:18:31.949
    dvi: Install Null Driver: Removing device sub-tree completed. 14:18:32.016
    dvi: Install Null Driver: Restarting device. 14:18:32.023
    dvi: Install Null Driver: Restarting device completed. 14:18:32.066
    dvi: Writing common driver property settings.
    dvi: Device Status: 0x01806400, Problem: 0x1c (0x00000000)
    dvi: Install Device: Starting device 'USB\VID_0000&PID_0538\5&2C27A5E&0&1'. 14:18:32.075
    dvi: Install Device: Starting device completed. 14:18:32.118
    dvi: Default installer: Exit
    dvi: {DIF_INSTALLDEVICE - exit(0x00000000)} 14:18:32.126
    ump: Server install process exited with code 0x00000000 14:18:32.138
    ump: {Plug and Play Service: Device Install exit(00000000)}
    <<< Section end 2018/07/30 14:18:32.147
    <<< [Exit status: FAILURE(0x00000002)]

    :)
     
    daiyg, Jul 30, 2018
    #1
  2. Arun B J Win User

    I Need SM-USB 007 Driver

    Hi,

    Thank you for your reply.

    I suggest you to follow the steps below and check if it helps.

    Method 1: Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and devices troubleshooter


    Method 2.

    Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

    Follow the steps to update the USB drivers:

    a. Press Windows key + X key and click Device Manager.

    b. Expand the USB driver.

    c. Right-click on the USB and click on Update driver software.

    d. Restart the computer and check.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Jul 30, 2018
    #2
  3. Windows usb drivers issue

    Hi,

    There are few factors that can contribute to the issue you are facing. Since you have checked this concern on two separate computers running different versions of Windows, there is a possibility that this can be caused by the presence of corrupted drivers
    or files in your system.

    As an initial recommendation, we suggest that you run the troubleshooter from this article:

    Automatically diagnose and fix Windows USB problems
    . This will check to make sure the files and drivers are in good condition.

    If the steps provided does not resolve the issue, we would have to update the driver of the devices manually. You can refer to the following links on how to update device drivers on different versions of Windows:


    Let us know of any status or progress relating to your query.
     
    Jordan Dom, Jul 30, 2018
    #3
  4. USB driver issue

    USB composite device "driver error"

    Can you send us a screenshot of the error message? We suggest uninstalling and re-installing USB drivers and check if the issue persists. To do that, please follow these steps:

    • Right-click on the Start button and select Device Manager.
    • Expand Universal Serial Bus controllers.
    • Right-click on the first USB controller under Universal Serial Bus controllers, and then click on
      Uninstall to remove it.
    • Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
    • Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

    Regards.
     
    Aileen Alf, Jul 30, 2018
    #4
Thema:

USB driver issue

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