Windows 10: usb dvd-r drive not working, please help

Discus and support usb dvd-r drive not working, please help in Windows 10 Drivers and Hardware to solve the problem; Hi all, I am hoping that someone will be able to help me with a problem I am having. I bought a usb cd drive from amazon that states it works with... Discussion in 'Windows 10 Drivers and Hardware' started by mcginnstuart, Jan 10, 2020.

  1. usb dvd-r drive not working, please help


    Hi all,


    I am hoping that someone will be able to help me with a problem I am having.


    I bought a usb cd drive from amazon that states it works with windows 10, it is plug and play so there was no software cd provided.


    My pc recognises the drive and I can play audio cd's through the drive but when I put a blank dvd or audio disc in it will not recognise the disc, it says that Windows cannot recognise the disc and it may need to be formatted.


    Windows media player wont recognise the drive as a burner at all.


    I have checked the driver and it is up to date but on the event log it states that the drive has failed to migrate due to partial or ambiguous match.


    The full error is:

    Device USBSTOR\CdRom&Ven_hp&Prod_DV-28S-V&Rev_A.0F\313030313237323332303038&0 was not migrated due to partial or ambiguous match.

    Last Device Instance Id: IDE\CdRomATAPI_iHAS124___B_______________________AL0S____\5&E8041DD&0&1.1.0
    Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
    Location Path:
    Migration Rank: 0xF000FE00E000F130
    Present: false
    Status: 0xC0000719

    I have tried changing the usb ports and they are all working fine.


    I cannot find a manufacturers website to search for a driver, the brand is cabletrans.


    If I cannot get it working I will return it to the seller but if I can get it working I would rather save myself the hassle.


    Any help would be greatly appreciated

    :)
     
    mcginnstuart, Jan 10, 2020
    #1

  2. DVD+-RW drive suddenly stopped recognizing blank DVD-R discs

    Thank you for your help, Andre. I appreciate that it was so prompt!

    My system is a Dell Inspiron 5558.

    First step: Running Troubleshooter in Hardware and Devices and then restarting.
    Outcome: No change. The drive says to insert a disc, even though there is a brand new on in the drive.

    Second step: Open Device Manager and update the driver for the DVD drive.
    Outcome: No change. Using the option to search the internet for the most current drive, Microsoft says the best driver for this device is already installed. FYI - the DVD drive is: TSSTcorp
    DVD+- SU-208GB

    Third step: Open Administrator:Windows Powershell and run the regedit.exe command then restart.

    Outcome: No change. The drive does not recognize a new/blank DVD-R.

    Fourth step: Check out the suggestions at groovypost.com. Remove and reinstall the IDE/ATAPI drivers (ATA Channel 0, ATA Channel 1, and Standard Dual Channel PCI IDE Controller).

    Outcome: When I set the view to "show hidden devices" and expanded the IDE ATA/ATAPI controllers, there is only one listed: Intel(R) 9 Series Chipset Family
    SATA AHCI Controller. I didn't do anything because I wasn't sure about uninstalling that driver.

    So, bottom line, nothing changed. The problem of the drive not recognizing a new DVD is persisting. The only thing that changed from four days ago, when I burned about 8 DVDs, and now, is that I ran out of the DVDs I was using and bought a new batch (identical
    brand and type to what I had been using - SONY DVD-R). I bought a second batch of a different brand - Maxell DVD-R - and those don't work either.

    I don't believe it is a hardware issue because when I plug in an external Dell DVD+-R drive, it also doesn't recognize the discs.

    This is really bumming me out. I am in the middle of a project and I can't finish it!

    Any suggestions would be appreciated! Thank you!!
     
    slugrunnerZZ, Jan 10, 2020
    #2
  3. Bree Win User
    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
  4. Chilady Win User

    usb dvd-r drive not working, please help

    No DVD-R drive in device manager or This PC after upgrading to Windows


    Hi,

    I upgraded from Windows 7 to Windows 10 a few weeks ago and since that time I don't have a DVD – R drive. I still have my DVD – RW, but the other drive is missing from the device manager and the computer list. What happened to it? What steps can I take to recover it.

    Thank You!
     
    Chilady, Jan 10, 2020
    #4
Thema:

usb dvd-r drive not working, please help

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