Windows 10: USB flash drive help

Discus and support USB flash drive help in Windows 10 Support to solve the problem; Hi, its my first post. My problem is that my 128gb flash drive wont appear in windows 10 or any programs. It showed up in the Devices section of the... Discussion in 'Windows 10 Support' started by joeypitatwinkes, Jun 10, 2018.

  1. joeypitatwinkes Win User

    USB flash drive help

    Hi, its my first post. My problem is that my 128gb flash drive wont appear in windows 10 or any programs. It showed up in the Devices section of the control panel, but said there was a problem with the USB mass storage device driver. I reinstalled the mass storage, and it says its working properly, but the drive still wont show anywhere else. Disk management, fresh windows install, fresh linux install, boot repair cd, recovery programs, different ports and hubs, etc nothing. No problems with any other drives.

    The only place it appears is in my pc bios, if i press f9 to get the boot options, and select 'boot from EFI file'. Then, I can see all of the folders and select them, but thats all I can do. My pc is a HP 2740p with windows 10.

    What happened was I have a lot of files on the drive, but also had some free space, enough for a system backup, but while i was making the backup, there was an error and i dont think it completed. And the drive has been invisible ever since, except in the bios.

    If I could find something that will read the drive like the bios does and let me copy the files to another drive, that'd be great. Either with windows or pre-boot. I need to get my files. I found 'Hirens boot cd' which has a bunch of drive tools on it but its not working for me.

    The only other thing i know to try really is to try it in a Mac, hope it shows up and can at least recover the files with a program if it doesnt just appear in the finder. I thought I had bitlocker on it, but i guess it was off if i can browse the drive in the bios..i turned it off on the c drive to make a linux partition to see if it showed up there, but it didn't, same thing.

    any other ideas?

    joeypitatwinkes, Jun 10, 2018
  2. regism Win User

    How to create Windows 10 system image on a usb flash drive

    Thanks Maria:

    I made a system image on a USB flash drive using the tools available in Windows 10. I want to make this image bootable so that I can reinstall it on my computer from the same USB flash drive. Can I do this using the method you have suggested?

    If not, can you or anyone else tell me how to do this?

    Thanks again,

    regism, Jun 10, 2018
  3. Santosh_Rai Win User
    Unable to use System restore from a windows 10 image on Windows 7 with error: "windows cannot find a system image-the usb drive is not visible"

    Hi Otley,

    Thanks for replying to us with the status of your issue.

    As you mentioned, when you connect the USB flash drive in to the system then the System image backup is not present. It might occur if the System image files is not created properly or may be it got corrupted.

    As an initial steps I suggest you to check for the memory space in the USB flash driver.

    If the Memory is occupied in the USB flash drive the I suggest you to try running check disk on USB flash drive and check if it helps.

    Follow the below steps to perform Check Disk.

    • Press Windows + X on your keyboard.

    • Select Command Prompt (Admin).

    • Type the below commands.

      Chkdsk [drive letter]: /f /r

    Reply to us with the status of your issue, we will be happy to assist you.
    Santosh_Rai, Jun 10, 2018

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