Windows 10: USB game controller adapter

I have a generic adapter and here is the problem. It's a ps2 controller to USB adapter and it's a dual adapter. When I plug in 2 controllers, neither one is recognized. It only works when there is just one controller plugged in. Is there a driver that I can download to fix this? I'm using windows 10 and I don't know the manufacturer of the adapter.

:)

 

Game controller ID settings

Hi Joe,

Thank you for the update. I understand your concern.

I would suggest you to look for the Devices settings in Control Panel and check if the game controllers are listed. If so, refer to the following steps to alter the settings and check if these are helpful in resolving your issue.

a. Right click on one of your game controllers and click Game Controller Settings. Note where in the list it is. If it is not at the top proceed to the next step.

b. Right click and remove all your other controllers (not the 360/gamepad) and let them reinstall automatically.

c. Once complete right click and check the list again and see if the 360 controller/gamepad is at the top. If so, give the game another try and see if it detects your controller.

If the issue still persists, restart your console and then try to reconnect your controller.

Hope this information is helpful. Please post back your results for further assistance.

 

Sidewinder Game Controller Software 4.0

Hi Willard,

Welcome to Microsoft Community.

I suggest you to follow the below steps to download Sidewinder Game Controller Software 4.0

• Disconnect the game controller from your computer's universal serial bus (USB) port.
• Insert the Microsoft Sidewinder compact disc into your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to prevent installation from automatically starting.
• On your desktop, double-click My Computer, and then browse to the following file:
  CD-ROM drive:\Setup\Setup.exe
  
• Double-click Setup.exe to start the installation process.
• Restart your computer when prompted.
• Plug the SideWinder game controller into your computer's USB port, and then allow Microsoft Windows to detect and install it.
  
  Install the software update if the controller is the Sidewinder Game Controller Software 4.0
• Restart your computer.

Let us know the status.

Regards,

Guru Kiran

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator