Windows 10: USB Hard Drives Not Recognised

I have a USB hard drive plugged into a Win10 laptop, that I'm accessing on a Win7 machine via a wireless network. It kept dropping out for a couple of seconds here or there, then went completely dead. Turns out it's an issue with the laptop, not with the network, because it doesn't show up locally either. I plugged it into all the available USB ports on my laptop and no dice, it wouldn't show up. Tried a different USB drive, same result. Tried the original USB drive in my Win7 machine and it works fine.

When I plug the drives into the Win10 laptop I can feel them spin up, but nothing shows up in My Computer or Disk Management.

:)

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

Unable to connect USB Hard Drives to laptop

After having connected a
Sisun HDD docking station to my Sony Laptop , Windows Explorer refuses to recognise any USB hard drive (although other software such as a disk utility can) and I am therefore unable to save files to these drives. Windows does recognise some USB pen drives
but larger HDD are not recognised. To date, I have;

• Uninstalled the USB controllers through Device manager (forcing Windows to reinstall them on reboot); and
• Run both the WinUSB and DeviceDiagnostic software to no avail.

I'd rather not do a clean reinstall of Windows as I am unable to backup my files. Any other suggestions?

 

External hard drive not recognised

Hi twynog,

The issue that you're experiencing with the external hard drive might be due to some missing Windows hardware or software updates. To help you in resolving this, you may follow the steps below:

Method 1: Uninstall and then reconnect the external hard drive - this method resolve issues where the currently loaded USB driver has become unstable or corrupt.

• Select Start, type Device Manager in the Search box.
• Select Device Manager from the returned list.
• Select Disk Drives from the list of hardware.
• Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall.
• After the hard drive is uninstalled, unplug the USB cable.
• Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.
• Check for the USB drive in Windows Explorer.

If method 1 doesn't work the way it should, you may proceed to other steps provided in this
article.

Do get back to us if you need further assistance.

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