Windows 10: USB headset not detecting.

Discus and support USB headset not detecting. in Windows 10 Drivers and Hardware to solve the problem; I got headset for my PC today. It is both headphones and microphones. Although I can use the 3.5mm jack, full functionality is offered through the USB... Discussion in 'Windows 10 Drivers and Hardware' started by grimed85, Feb 22, 2019.

  1. grimed85 Win User

    USB headset not detecting.


    I got headset for my PC today. It is both headphones and microphones. Although I can use the 3.5mm jack, full functionality is offered through the USB port.


    However, upon plugging in the USB, the headset is not detected. Other devices work fine in all USB ports. I have tried cold-starting without it plugged in, with it plugged in, no luck.


    When device manager is open and I plug it in, nothing is detected. Nothing changes in the sound settings, nothing changes in the recording settings. No new device is ever detected. I have updated all USB drivers as well as sound drivers. It does not work.

    :)
     
    grimed85, Feb 22, 2019
    #1
  2. Mikej01 Win User

    USB headset not detected

    I have a Koss CS95-USB headset that work flawlessly with windows 7. After upgrading to windows 10 the headset does not work at all. Windows 10 does not even act as if it detects the device being plugged in. No pop-up saying a new device is detected, no
    device in the device manager to even look at. I have looked at all the problem post about USB headset and tried all the solution listed but non of them are useful because they all rely on updating or changing the installed driver and since my device doesn't
    even get detected no driver is installed to change.

    If anybody has a solution or if someone can give me a USB headset model that definitely works with windows 10 that would be very helpful.
     
    Mikej01, Feb 22, 2019
    #2
  3. Mikej01 Win User
    USB headset not detected

    unfortunately I had already tried that. As I said in my first post. I had already looked at all the threads on USB headset problems and tried all the suggestions. But since my headset does not even seem to be detected nothing works.

    Any USB headset that is known to be reliable with windows 10 would be a boon if anyone knows of any otherwise I think I am out of luck until Microsoft can address this problem that seems to be a common problem with these devices.
     
    Mikej01, Feb 22, 2019
    #3
  4. USB headset not detecting.

    USB headset not detected

    Hi Mike,

    A couple of questions:

    • Do other USB devices work on the same port? (Trying to determine if this is an issue with the device or your USB Controller)
    • Does your PC have multiple USB ports? If so does your headset work on any of those other ports?
    • What PC are you using?
    • Have you tried the headset again on another system? Either Windows 10 or a previous version? Does it work there?
    Thanks,

    Andrea
     
    Andrea [MSFT], Feb 22, 2019
    #4
Thema:

USB headset not detecting.

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