Windows 10: Usb Medion hdd keeps losing connection

Hi,
I have a 1000 GB usb hdd from Medion, formatted in NTFS, assigned driveletter J in diskmanagement. My problem is that the drive keeps losing connection to my laptop all the time., so I have to power up again. I do not recall this as a problem with earlier versions of windows, I have disabled the possibility to power off the usb drive when idle in power management, and have tried to remove usb drivers, sadly no luck, usb drive keeps losing connection. It is a usb 2.0 drive, connected directly to laptop G750JH with Usb3.0, win 10 version 1607. Could anybody help please? Thankful for reply,
kind regards,


:)

 

Error code 0xc0000017 Windows 10

Thanks, solution works perfect. On Medion PC with SSD256 Crusial and HDD 1Gb

 

can't connect my lumia 630 to pc using usb cable

I have the same problem connecting my Lumia 630 phone to a Medion Akoya MD99350 laptop running Windows 8.1.

"The computer keeps making dinging noises and won't recognise the phone". It does not change anything with
firewall (AVG) disabled. There are no error messages, only the repeated "ding/dong".

Afterwards I tried to connect my Lumia 630 to my wife's Asus running Window 7, also with free AVG active. It recognized the phone and loaded some drivers, and it works OK.

Conclusion: There is nothing wrong with the Lumia 630. It must have to do with the Medion laptop and its operating system, which is standard upgraded, from 8.0.

How do I solve the problem so that I can get to work with my phone via a USB cable from my Medion laptop?

 

Assuming the HDD is powered via USB it may be short of power, try using a micro b splitter cable
Search e**y for Micro Superspeed USB 3.0 Type B to 2x USB Type A Male Y Cable Splitter Adapter

 

Hi again,
thanks for the answer. My usb drive has a seperate power connection to the wall.

 

Are you able test against a different PC, this will prove/disprove the HDD?

 

It sounds as if you have the USB selective suspend enabled in Power Options. It's a power saving feature that suspends USB devices when they are not actively used.

To disable USB selective suspend, open Power Options as told in Option One [/B steps 1 through 9 ]in this tutorial: Power Plan Settings - Change in Windows 10

 

Yes, hdd works fine on my other laptop with win 7, I even took hdd with usb and power unit down to a store, they plugged the hdd in a computer, and it of course worked perfectly

 

Hi,
thanks for the answer. I already have power disabled, as I tried to write in my initial post.
Kind regards,
Stephen

 

have you tried a different USB cable/port?

 

Check for BIOS updates. Chipset drivers as well. Doesn't hurt to reinstall the latest chipset drivers as well. Also if any different when laptop plugged in or not.