Windows 10: USB Mouse and keyboard not recognized on Windows 10

Discus and support USB Mouse and keyboard not recognized on Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I have a Dell XPS-15 9550 Windows 10 Laptop. For some reason it stopped recognizing USB Mouse and or keyboard. However it does recognize USB... Discussion in 'Windows 10 Drivers and Hardware' started by elad44, Feb 10, 2021.

  1. elad44 Win User

    USB Mouse and keyboard not recognized on Windows 10


    I have a Dell XPS-15 9550 Windows 10 Laptop.

    For some reason it stopped recognizing USB Mouse and or keyboard.

    However it does recognize USB connected hard drives using the same USB ports.


    1. Installed latest Microsoft updates - no go

    2.Installed latest drivers. - no go

    3. Verified mouse a keyboard are good on another machine.

    If anyone knows how to solve this problem, please let me know.


    Thanks - Dale

    :)
     
    elad44, Feb 10, 2021
    #1
  2. Ryan Pag Win User

    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Feb 10, 2021
    #2
  3. devnull Win User
    Keyboard and mouse not recognized after boot-up!

    Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

    I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.
     
    devnull, Feb 10, 2021
    #3
  4. USB Mouse and keyboard not recognized on Windows 10

    Windows 10 usb keyboard and mouse not working

    Hi,

    To assist you better, answer the below question.

    I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.


     
    Ashwin V S, Feb 10, 2021
    #4
Thema:

USB Mouse and keyboard not recognized on Windows 10

Loading...
  1. USB Mouse and keyboard not recognized on Windows 10 - Similar Threads - USB Mouse keyboard

  2. USB Keyboard not recognized in Windows 10

    in Windows 10 News
    USB Keyboard not recognized in Windows 10: Keyboards are one of the most important devices you need to run your computer. However, some Windows users may face an issue where their computer is not able to recognize the USB Keyboard. In this article, we are going to see some simple solutions to fix this issue. USB...
  3. Windows 10 not recognizing USB mouse and keyboard if connected after arriving on lockscreen

    in Windows 10 Drivers and Hardware
    Windows 10 not recognizing USB mouse and keyboard if connected after arriving on lockscreen: Hello everyone, I don't know exactly what caused it changed quite a lot my setup. But right now if I connect my USB keyboard and mouse after arriving on lock screen they do not work seems like they are not recognised. I am regularly switching between my laptop and desktop...
  4. USB keyboard and mouse suddenly not recognized

    in Windows 10 Drivers and Hardware
    USB keyboard and mouse suddenly not recognized: Well, It's dj vu all over again (Keyboard and mouse not recognized after boot-up!), except this time my USB keyboard and mouse stopped working suddenly while working at my desktop PC, not after a boot up. (I'm now working from my laptop.) To summarize: I've tried switching...
  5. Mouse Recognized As Keyboard

    in Windows 10 Drivers and Hardware
    Mouse Recognized As Keyboard: I got a new computer today, and once I set it up, I realized how high the mouse speed was. I was looking into ways to turn it down, but none of the options shown in the videos appear. I went into the control panel, then the devices tab and my mouse was recognized as a...
  6. External usb Mouse being recognized as keyboard, suddenly.

    in Windows 10 Drivers and Hardware
    External usb Mouse being recognized as keyboard, suddenly.: [ATTACH][ATTACH][ATTACH]My external usb mouse has stopped working suddenly, even after reinstalling all the drivers again the issue has appeared for the 2nd time. All recent updates are uninstalled, still the issue is persisting. The mouse is working completely fine with...
  7. Windows will not recognize keyboard or mouse on startup

    in Windows 10 BSOD Crashes and Debugging
    Windows will not recognize keyboard or mouse on startup: So, I recently re-installed Windows 10 Education in the hopes that it would fix itself, but I've had zero luck so far. Basically, whenever I turn on my computer, there's a 75% chance that my keyboard and mouse (both wired USB) will not function in Windows. They work perfectly...
  8. Windows 10 will not recognize usb mouse or keyboard

    in Windows 10 Drivers and Hardware
    Windows 10 will not recognize usb mouse or keyboard: Hello I have an issue with a Lenovo IdeaCentre, it will not recognize mouse and keyboard. It only sees them when I am in bios. I tried doing a factory reset but it wont do it either. I can log in safe mode but the same issue no keyboard and mouse. When it boots up it stops...
  9. Mouse recognized as a keyboard

    in Windows 10 Drivers and Hardware
    Mouse recognized as a keyboard: When I plugged in my mouse into my pc it seems to flash the leds on the mouse also it doesn't want work. When I went into the device control panel I realized my mouse was show as a keyboard not a mouse. Sometimes the mouse works fine but I can't use the Razer program for...
  10. USB Port not recognizing USB Mouse

    in Windows 10 Drivers and Hardware
    USB Port not recognizing USB Mouse: Hello, I have a Lenovo Ideapad500 14ISK running windows 10. From a few days my usb ports are not recognizing my usb mouse and does not even detect my usb fflash drive. If I plug in my phone it is just charging the phone from usb but there is no detection of any kind. I...