Windows 10: USB Mouse and keyboard not working

Discus and support USB Mouse and keyboard not working in Windows 10 Drivers and Hardware to solve the problem; What happened was that I was updating drivers and on one of the larger ones I was prompted to restart now or restart later, as I had other drivers yet... Discussion in 'Windows 10 Drivers and Hardware' started by DaltonBlanchard, Sep 17, 2018.

  1. USB Mouse and keyboard not working


    What happened was that I was updating drivers and on one of the larger ones I was prompted to restart now or restart later, as I had other drivers yet to install I chose to restart later. At that point my USB mouse and keyboard stopped working. Through research online i have tried a couple of different options. Checking the BIOS to make sure USB is enabled (it was). Repairing the system by shutting the computer off multiple times before the windows screen loads (repeatedly told automatic repairs was unaple to repair you PC). Resetting my computer and reinstalling windows 3 times both keeping and removing files. All of these options did not work so now I am stuck with a PC that is practically reset to factory settings without the ability to use the mouse or keyboard. The onlything I have not tried is a P2 keyboard as I do not have one. I feel it is also worth noting the mouse and keyboard disconect during the windows installation periods. Obviously my problem is there are no drivers for my periferals so my question is what is your suggestion to download drivers without the use of a mouse or keyboard on a system that isnt set up with an account?

    :)
     
    DaltonBlanchard, Sep 17, 2018
    #1

  2. Windows 10 usb keyboard and mouse not working

    Hi,

    To assist you better, answer the below question.

    I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.


     
    Ashwin V S, Sep 17, 2018
    #2
  3. keyboard and optical mouse usb

    Hi,

    To assist you better, answer the below question.

    • Are you getting any message when you connect the USB Keyboard and Mouse?

    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps.

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    I suggest you to refer to the following Microsoft article on
    Troubleshooting: Keyboards and check if it helps.

    https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you.
     
    Karthicka_R, Sep 17, 2018
    #3
  4. Namslas90 Win User

    USB Mouse and keyboard not working

    USB Keyboard and Mouse HELP

    Best solutions is ti use a Dell - USB compatable Mouse and Keyboard.
    IF no Dell Mouse/Keyboard; try any USB mouse & keyboard, most work some don't.
     
    Namslas90, Sep 17, 2018
    #4
Thema:

USB Mouse and keyboard not working

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