Windows 10: USB Mouse and keyboard pausing, then "Catching up" randomly

Discus and support USB Mouse and keyboard pausing, then "Catching up" randomly in Windows 10 Drivers and Hardware to solve the problem; I have a user experiencing issues with her USB mouse /Keyboard paired set. bot resond to one USB dongle, inserted into the docking station.... Discussion in 'Windows 10 Drivers and Hardware' started by Mark Baldus (mbaldus), Sep 6, 2018.

  1. Mark Baldus (mbaldus) Win User

    USB Mouse and keyboard pausing, then "Catching up" randomly


    I have a user experiencing issues with her USB mouse /Keyboard paired set. bot resond to one USB dongle, inserted into the docking station.


    Randomly, when the user is typing, the Keyboard will stop typing, and mouse stops moving or cursor disappears. I have moved the Dongle, checked to see if other apps are hogging memory, (Not), and checked to ensure the latest drivers are installed.


    Any thoughts?


    Mark


    [Moved from Install, upgrade and activate / Windows 10 / Office 365 for business ]

    :)
     
    Mark Baldus (mbaldus), Sep 6, 2018
    #1
  2. Karthicka_R Win User

    keyboard and optical mouse usb

    Hi,

    To assist you better, answer the below question.

    • Are you getting any message when you connect the USB Keyboard and Mouse?

    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps.

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    I suggest you to refer to the following Microsoft article on
    Troubleshooting: Keyboards and check if it helps.

    https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you.
     
    Karthicka_R, Sep 6, 2018
    #2
  3. Ashwin V S Win User
    Windows 10 usb keyboard and mouse not working

    Hi,

    To assist you better, answer the below question.

    I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.


     
    Ashwin V S, Sep 6, 2018
    #3
  4. Namslas90 Win User

    USB Mouse and keyboard pausing, then "Catching up" randomly

    USB Keyboard and Mouse HELP

    Best solutions is ti use a Dell - USB compatable Mouse and Keyboard.
    IF no Dell Mouse/Keyboard; try any USB mouse & keyboard, most work some don't.
     
    Namslas90, Sep 6, 2018
    #4
Thema:

USB Mouse and keyboard pausing, then "Catching up" randomly

Loading...
  1. USB Mouse and keyboard pausing, then "Catching up" randomly - Similar Threads - USB Mouse keyboard

  2. USB Mouse and keyboard not working

    in Windows 10 Drivers and Hardware
    USB Mouse and keyboard not working: What happened was that I was updating drivers and on one of the larger ones I was prompted to restart now or restart later, as I had other drivers yet to install I chose to restart later. At that point my USB mouse and keyboard stopped working. Through research online i...
  3. USB and keyboard randomly stop working

    in Windows 10 Drivers and Hardware
    USB and keyboard randomly stop working: power is still going to the devices, PC is still running and not frozen, disconnecting and reconnecting USB doesn't work and neither does trying another port. Only way I can use them again is by shutting down the PC with the power button. 116737
  4. Unresponsive Mouse and Keyboard (Not USB Connected)

    in Windows 10 BSOD Crashes and Debugging
    Unresponsive Mouse and Keyboard (Not USB Connected): After I finished installing Windows 10 to my Windows 7 computer, it began to misbehave and not function correctly. After that, the keyboard and mouse stopped working (The cursor was gone completely). I tried restarting the computer but that didn't work. I am stuck on the...
  5. mouse and keyboard frequently locks up

    in Windows 10 BSOD Crashes and Debugging
    mouse and keyboard frequently locks up: I'm running a Surface Book with windows 10 8GB ram, 125GB drive and i5. My problem, the mouse and keyboard frequently locks up for a few seconds to several minutes, however the touch screen still works so I can get around whatever I'm working on. I've tacked to a service rep...
  6. USB Mouse & keyboard Combo Not Working

    in Windows 10 Drivers and Hardware
    USB Mouse & keyboard Combo Not Working: hi guys my mouse and keyboard has just dropped out this is build 10130 has been working perfik on all previous releases any idea's was working ok after upgrade 6920
  7. USB mouse&keyboard not working

    in Windows 10 Drivers and Hardware
    USB mouse&keyboard not working: Hi; I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't...
  8. Keyboard/Mouse not working randomly after waking up from sleep

    in Windows 10 Drivers and Hardware
    Keyboard/Mouse not working randomly after waking up from sleep: So there are a couple of times (not very often) when my keyboard OR mouse doesn't work after waking up my Win 10 system from sleep. What I do is to let it sleep and wake it up again and everything seems to be normal again. Not something major but definitely an annoyance. The...
  9. USB keyboard and mouse freeze!

    in Windows 10 Drivers and Hardware
    USB keyboard and mouse freeze!: Hello I have been using Windows 10 64bit os running PC for quite some time now but in the past two months I've been getting a problem of my USB keyboard and mouse frozen(the keyboard capslock and others don't change on pressing) and mouse gets stuck within half an hour of...
  10. Waking up laptop through USB mouse/keyboard?

    in Windows 10 Support
    Waking up laptop through USB mouse/keyboard?: Hello, that's a problem I actually had since Windows 8: Whenever my laptop goes to sleep, the only way to wake it up is through the laptop's keyboard (pressing any key on the keyboard). But when I press the USB keyboard or the USB mouse, it doesn't wake up. I use my laptop...