Windows 10: USB Network adapter

Hello,

I have a laptop with windows 10 school license. Tha laptop has no lan plug rj45. I use it with wifi for online school, but I no longer have wireless, and I bought a plug and play usb lan adapter. Big surprise when I connect it to the laptop and windows told me that microsoft not let me install the adapter because it is a school license and if I want to install it I will lose license. I am enable to follow online school courses because microsoft do not let me. It is outrageous that I can not install a simple network adapter to connect to internet. If there is a solution for me and not loose school license please help me. It is urgent!!! Thank you so much. I am not in a modern country to have acces to wifi easy and the only way to acces internet is by wire.

:)

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

Netgear USB WiFi Adapter Cutting Out

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest that you perform the steps below and check if issue persist:

Method 1: Network troubleshooting.

• On the search bar type “Troubleshooting”
• Click on “Network and Internet”
• Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Wi-Fi adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Wireless adapter” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.