Windows 10: USB or Bluetooth Interface Head Set with Microsoft Teams

Discus and support USB or Bluetooth Interface Head Set with Microsoft Teams in Windows 10 Drivers and Hardware to solve the problem; I need to purchase a head set with both audio and microphone to participate in conferences using Microsoft Teams. Does it matter if I purchase a head... Discussion in 'Windows 10 Drivers and Hardware' started by RoyCarlson, Oct 10, 2019.

  1. USB or Bluetooth Interface Head Set with Microsoft Teams


    I need to purchase a head set with both audio and microphone to participate in conferences using Microsoft Teams. Does it matter if I purchase a head set using USB or Bluetooth interface? Which works best with Teams?

    :)
     
    RoyCarlson, Oct 10, 2019
    #1
  2. caperjack Win User

    bluetooth headphones


    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Oct 10, 2019
    #2
  3. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Oct 10, 2019
    #3
  4. bobtongue Win User

    USB or Bluetooth Interface Head Set with Microsoft Teams

    Broadcomm bluetooth installed as human interface device


    No bluetooth icon in the systray, no bluetooth devices in device manager. When I plug in the adapter it adds three entries to the device manager,
    HID-compliant consumer control device, USB human interface device, and USB input device, all found under the Human interface devices section.
    If I go to settings and look at connected devices, there is no entry for bluetooth.
    The broadcom device driver says it installs correctly and exits without error. If I go to the WIDCOMM directory where the files were installed, BTStackServer.exe, Bluetooth headset Helper.exe, BtwHfConfig.exe, and BtwIEProxy.exe have icons that are all grayed out and cannot be run.
     
    bobtongue, Oct 10, 2019
    #4
Thema:

USB or Bluetooth Interface Head Set with Microsoft Teams

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