Windows 10: USB Plug in Drives

I am having problems in getting an External DVD Drive recognised by my laptop that is running Windows 10 with 1803.

When the laptop is operating and I plug in a Canon Camera SX730-HS the File Explorer immediately recognises the camera yet when I plug in the external DVD drive it shows in File Explorer but nothing will play. If I shut down, plug in the DVD then switch on the drive is seen and will play.

How can I get the player to act when it is plugged in whilst the computer is running.

:)

 

help. USB drive isn't assigned a drive letter.

Any usb flash drive I plug into my computer isn't assigned a drive letter. The physical drive shows in the "safely remove hardware" but it doesnt show up in disk management. I have tried to populate the volume thru the safely remove hardware properties window and it does pop up in the list but it doesn't stay there. This isn't a format or assign a letter problem. It's more complicated then that. Maybe one of the services needed for usb drive management was disabled? Suggestions needed. btw external usb harddrives work fine.

 

Toshiba External USB drives not showing in Explorer or Disk Management Plug-in

Thank you for the update.

Looks like your system is unable to detect your external hard drive. Let's see if scanning for new hardware will fix the issue. Follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Device Manager and press Enter.
• Under Device Manager, select Action tab > Scan for hardware changes.
• Wait for your system to install the generic driver for your device and follow the on-screen instructions.

If the issue still persists, we suggest that you perform the following recommendations below:

• Plug in your external USB drives to other USB device port of your system.
• Use other USB cables for your external device to connect to your system.

Keep us updated and we will be glad to assist you further.

 

" Keep the USB drive plugged in "

Hello Karar,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family.

From the description provided, I understand that you are experiencing the error
Keep the USB drive plugged in during Windows Start up.

Before further troubleshooting, I would suggest you to access the computer using Safe Mode with networking and check whether the issue occurs.

Follow the steps to boot to safe mode with networking:

• 
  Press the ‘Windows + R’ key on the keyboard.
  
• 
  In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
  
• 
  Click the ‘Boot’ tab.
  
• 
  Under ‘Boot Options’, select the ‘Safe Boot’ option.
  
• 
  Choose the type of safe mode by selecting one of the options below the Safe boot check box: Select ‘Network’.
  
• 
  Click OK and then restart your PC.
  

Now follow the below suggested methods and check if irt helps to resolve the issue.

Method 1

Remove all the peripheral devices attached with the computer except for the mouse and keyboard and check with the results.

Method 2

This might also occur due to unrecognizable device due to unknown driver.

Follow the below steps to check for unrecognizable USB devices

• Right click on the Start Menu
• Click on DEVICE MANAGER.
• Now click on USB CONTROLLER.
• Right click and uninstall driver with yellow error icon.
• Now click on Action.
• click on Search for hardware changes.

If the situation does not recover, I would suggest you to
check if the same issue occur when logged in through a different user account.

Ref:
http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank you.