Windows 10: USB port not recognising devices

Discus and support USB port not recognising devices in Windows 10 Gaming to solve the problem; Hi, I've tried to use my single USB-3 port on my laptop ASUS Zenbook and noticed that the laptop isn't recognising anything being in the port. No... Discussion in 'Windows 10 Gaming' started by AmyK_369, Jun 10, 2022.

  1. AmyK_369 Win User

    USB port not recognising devices


    Hi, I've tried to use my single USB-3 port on my laptop ASUS Zenbook and noticed that the laptop isn't recognising anything being in the port. No sounds or notifications and nothing comes up in file explorer. I've tried multiple USBs in it, including a mouse, and none work so I know it is not an issue with any of the USBs. I also have two USB-C ports that are both still working. I have restarted and even completely reset the laptop in hopes of restoring to default settings in case something had changed for whatever reason, but the problem persists. I have searched online for solutions in

    :)
     
    AmyK_369, Jun 10, 2022
    #1
  2. spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    USB port not recognising devices [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    USB port not recognising devices [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    USB port not recognising devices [​IMG]


    Then select the standard driver from the list and click next:


    USB port not recognising devices [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Jun 10, 2022
    #2
  3. J.R5 Win User
    USB port not recognising Mouse or Keyboard on LAPTOP ( It is recognising Xbox one controller and phone charger)

    Thanks for the reply, It is much appreciated.

    • I tried Safe boot (no luck)
    • All updates are fine.

    All devices work in the second port. It just seems to be that 1 port that only recognises the xbox box controller and phone.

    It just wont pick up mouse or keyboard. I'm going to try and see if any external drives will be picked up.

    I could just buy USB splitter for the port that's recognising everything , but the problems really racking my brains.

    I know that if it was a USB hardware issue , nothing wold be getting picked up at all.

    The keyboard worked in the port for a day then just stopped recognising it.
     
  4. scopio Win User

    USB port not recognising devices

    USB not recognised after years using it.

    Thanks for your suggestion.
    Uninstalling USB Device and booting up and reconnecting the Xpress USB flush drive did not work it was still not recognised on any of the 6 USB 2.0 or on any of the 7 ports on the USB 3.0 hub, although it is recognised on other pc. I am now transferring the data to another USB drive before I format the Xpress and see if it is recognised again in the original pc.
     
    scopio, Jun 10, 2022
    #4
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USB port not recognising devices

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