Windows 10: USB ports keep disconnecting and reconnecting for mouse only

Hi!


In these days I had this problem with the usb ports, so basically when I play games and shake the mouse quickly it is disconnected and reconnected, I also tried to update windows and it didn't work. Then I tried going to device manager and power management on root hubs and deselecting "Allow the computer to turn off this device to save power" it didnt work aswell, i've also tried to go in to the BIO and reeset it, I have also tried going into the power plan and change USB settings to "USB selective suspend setting disabled". That is relly annoyng cuz when i play games it disconnect. My mouse is the logitechg502.

:)

 

USB Ports disconnecting and reconnecting mouse randomly

Hi!

I've had a problem with my USB ports for a few weeks now. Sometimes the mouse disconnects and then reconnects randomly. This usually happens inside games but has also happened while I'm browsing. A few times both my keyboard and mouse disconnects and reconnects
but yesterday it got worse and both disconnected but didnt reconnect but the lights on the keyboard and mouse where still on.

After the first times it happened I updated windows (didn't fix problem). Then I tried going to device manager and power management on root hubs and deselecting "Allow the computer to turn off this device to save power" (didn't fix problem). I have also
tried going into the power plan and change USB settings to "USB selective suspend setting disabled" (didn't fix problem). I have uninstalled root hubs and restarted the computer (didnt fix problem). However I didn't uninstall every root hub or USB hub option
because I read that for some people the usb ports didn't work at all after that. I have tried the mouse on a different computer and it works without problems I have also tried different ports and both keyboard and mouse has been connected in the USB ports
on the back and the problem persists.

I read that a windows update (KB4074588) could be the problem but I could not find that update on my computer in the updates section under Programs and features.

Regards

Isak

 

All USB ports disconnect and reconnect sometimes?

Hi,

Thank you for contacting Microsoft Community. I understand that USB ports are disconnected and reconnected randomly.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

1. USB drivers are corrupt.

2. USB port is not working.

3. Hardware issue.

Try the steps listed here:



Method 1:

Let's first run hardware troubleshooter and check.



a) Press “Windows Key + W”.

b) Type “Troubleshooting “in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.



Method 2:

If the issue persists, I suggest you to uninstall and reinstall USB controllers from device manager and check if it helps.



a) Press Windows Key + R, type devmgmt.msc.

b) Expand the USB controllers, click on the drivers.

c) Click on properties, click on uninstall tab.

d) Click OK.



Note: Reboot the computer and it will automatically update drivers.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

USB ports reconnecting and disconnecting

USB ports reconnecting and disconnecting at random times. I built this computer and its been happening after 2 months since pc was built. I checked for updates are hardware and windows 10. Everything is up to date. Anybody have any ideas? Could it be that
my power supply isn't giving enough power? or is it something else