Windows 10: USB ports not detected Gigabyte Z370 hd3

I have a custom pc I built a few months ago; had a prior issue with the onboard Lan not being functional d/t a driver problem; I bought a usb ethernet adapter, which allowed internet access and the pc was functioning normally, including all usb ports 3 days ago.

I had 2 drives on the pc; one for daily/ productivity apps with Linux; and one with Windows 10 for gaming; each drive had own boot manager and I would use Bios to change bootable drive when switching from one to the other.

3 days ago I had been using the Linux drive, and logged out, intending to switch to the Windows drive and do some gaming. Something happened during Linux shutdown as I was pressing the delete key to bring up the Bios menu, and I had to do a hard reset to get into Bios.

Ever since then, whenever I boot into either Operating system, all usb ports are non functioning, including the above mentioned usb ethernet adapter, which means I can't get online either.

At first I thought issue was software related and tried the usual fixes, including among other things updating the Bios and resetting Cmos by removing battery; but finally realized that the problem persisted with my usb mouse and keyboard even in the Bios menu itself, which seemed to indicate the problem was a hardware failure rather than a software issue.

Since I built the machine for gaming, a motherboard without usb functionality is nearly useless and I suspect I need to get a new motherboard. But before spending money on a new board, I thought I should check with wiser heads than my own and see if there is any way to reset motherboard usb ports with hardware failure and get them working again.

Sorry for the long explanation; any suggestions appreciated

:)

 

USB Ports

Hi Homer,

We'd like to ask a few questions to help us isolate this problem.

• Have you tried connecting your device tracker to a different USB port on your computer?
• If so, was it detected?
• Did you receive any error messages?

To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

link.

Let us know how it goes.

Regards.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

My Asus Tuf Z370 Plus Usb Ports not working

Only two ports of the boards are responding on which keyboard and mouse is connected apart from that the other back ports dont detect card reader or usb. Strange but the ports charge my smartphone when i plug
my cable. Wonder how to solve it. Any suggestions, help , guides anyone

Thanks,

Ibaadnavi