Windows 10: USB ports not working after Windows 10 update

Discus and support USB ports not working after Windows 10 update in Windows 10 Installation and Upgrade to solve the problem; I had this issue after the September 11, 2018 update. Device manager showed only my 3.0 ports installed but they were not working and no yellow... Discussion in 'Windows 10 Installation and Upgrade' started by EdwardRHome, Sep 14, 2018.

  1. USB ports not working after Windows 10 update


    I had this issue after the September 11, 2018 update.

    • Device manager showed only my 3.0 ports installed but they were not working and no yellow exclamation marks.
    • I right clicked on the USB controllers item and had to enable it. No Change
    • Then I right clicked on the intel 3.0 eXtensible item and clicked update driver. "Latest driver is installed"
    • Then I right clicked on the USB 3.0 item and enabled that and all my drivers came back.

    Hope this helps.

    :)
     
    EdwardRHome, Sep 14, 2018
    #1
  2. spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    USB ports not working after Windows 10 update [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    USB ports not working after Windows 10 update [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    USB ports not working after Windows 10 update [​IMG]


    Then select the standard driver from the list and click next:


    USB ports not working after Windows 10 update [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Sep 14, 2018
    #2
  3. USB Ports not working

    Hi Marvin,

    We appreciate your interest in Windows 10.

    As you are facing issues with accessing the USB ports on your device, do not worry we will help you with this issue.

    Do let us know the make and model of the device?

    This issue might have occurred due to corrupted drivers on your device. Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to check if there are any drivers with exclamatory mark in Device Manager.

    • Press Windows + X keys from the keyboard, click on
      Device Manager.
    • Check for the drivers with exclamatory mark in yellow triangle.
    • If so, right click on the driver, click on Properties
      and check the device status.
    • Also, try to update the drivers by click on Update driver software
      under Drivers tab in Properties window.

    Step 2: I suggest you to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter
    checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the
      Hardware and Device
      Troubleshooter.

    Hope it helps. Reply to the post with an updated status of accessing the USB ports for further assistance.

    Thank you.
     
    Deepika Gowda, Sep 14, 2018
    #3
  4. USB ports not working after Windows 10 update

    non working USB ports

    Hi,

    In order for us to better assist you, please provide the following information:

    • What happens when you try to connect a device?
    • Are you receiving any error messages?
    • Did you make any changes to the computer prior to this issue?
    We suggest you to click this
    link
    , check the post of Azaruddin Syed and follow the steps provided to troubleshoot USB ports.

    Let us know how it goes. Thank you.
     
    Reymichael Ros, Sep 14, 2018
    #4
Thema:

USB ports not working after Windows 10 update

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