Windows 10: usb ports not working

Discus and support usb ports not working in Windows 10 Drivers and Hardware to solve the problem; hey my name is sami and ive been experiencing some real issues with this asus laptop 8gb ram it has 2 usb ports* months ago i lost one of them but the... Discussion in 'Windows 10 Drivers and Hardware' started by samiຸ, Apr 5, 2020.

  1. samiຸ Win User

    usb ports not working


    hey my name is sami and ive been experiencing some real issues with this asus laptop 8gb ram it has 2 usb ports*

    months ago i lost one of them but the weird thing is that it could read my external hdd but noting else and when i plug my mouse in only the lights work but not the mouse, and yesterday i lost the second port, and it doesn't read anything now, even the hard drive, and the problem is that my mousepad thing isn't working, but at least ik its from the wires, but now i don't really have anyway to control my laptop besides the keyboard which is so difficult, and i also tried downloading some driver updater programs but nothing about usbs was showing up, also tried looking for new updates in settings and nothing, and now i reset my laptop without deleting my files but ye i lost all my installed programs for nothing

    please help me with this problem, thanks in advance.

    :)
     
    samiຸ, Apr 5, 2020
    #1
  2. spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    usb ports not working [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    usb ports not working [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    usb ports not working [​IMG]


    Then select the standard driver from the list and click next:


    usb ports not working [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Apr 5, 2020
    #2
  3. non working USB ports

    Hi,

    In order for us to better assist you, please provide the following information:

    • What happens when you try to connect a device?
    • Are you receiving any error messages?
    • Did you make any changes to the computer prior to this issue?
    We suggest you to click this
    link
    , check the post of Azaruddin Syed and follow the steps provided to troubleshoot USB ports.

    Let us know how it goes. Thank you.
     
    Reymichael Ros, Apr 5, 2020
    #3
  4. jjtyler Win User

    usb ports not working

    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, Apr 5, 2020
    #4
Thema:

usb ports not working

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