Windows 10: Usb ports will not operate my mouse or my keyboard after an update

Discus and support Usb ports will not operate my mouse or my keyboard after an update in Windows 10 Drivers and Hardware to solve the problem; In November I recieved an "automatic" update to Windows 10. My USB ports in the front of my PC do not function. Neither do the orts in the rear. My... Discussion in 'Windows 10 Drivers and Hardware' started by WoollenTurnip57, Feb 23, 2020.

  1. Usb ports will not operate my mouse or my keyboard after an update


    In November I recieved an "automatic" update to Windows 10. My USB ports in the front of my PC do not function. Neither do the orts in the rear. My computer was working fine until this update. I'vve tried to go back and uninstall but the computer says there are ne updates from that time. I've tried uninstalling the drivers and rebooting....that didn't help. I've gone into Power management and made the changes to not allow the computer to shut off the mouse and keyboard but....that didn't help.. N ow what can I try?

    :)
     
    WoollenTurnip57, Feb 23, 2020
    #1

  2. keyboard and optical mouse usb

    Hi,

    To assist you better, answer the below question.

    • Are you getting any message when you connect the USB Keyboard and Mouse?

    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps.

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    I suggest you to refer to the following Microsoft article on
    Troubleshooting: Keyboards and check if it helps.

    https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you.
     
    Karthicka_R, Feb 23, 2020
    #2
  3. Windows 10 usb keyboard and mouse not working

    Hi,

    To assist you better, answer the below question.

    I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.


     
    Ashwin V S, Feb 23, 2020
    #3
  4. Usb ports will not operate my mouse or my keyboard after an update

    my audio, usb ports, keyboard and mouse are all not working... any suggestions?

    my audio, usb ports, keyboard and mouse are all not working... any suggestions?
     
    austincorrigan, Feb 23, 2020
    #4
Thema:

Usb ports will not operate my mouse or my keyboard after an update

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