Windows 10: usb printer and hdmi monitor "offline"

Discus and support usb printer and hdmi monitor "offline" in Windows 10 Drivers and Hardware to solve the problem; Hi there, both printer and monitor show as Offline after update KB4023057. I uninstalled it and restored to a point prior to download but devices... Discussion in 'Windows 10 Drivers and Hardware' started by craigaknz_104, Sep 14, 2021.

  1. usb printer and hdmi monitor "offline"


    Hi there, both printer and monitor show as Offline after update KB4023057. I uninstalled it and restored to a point prior to download but devices remain "offline".Changed cables/updated drivers no change. Tried two different computers with both monitor and printer and they were off line to them as well. Tried original computer with a different monitor and printer and it saw them no problem. In other words, somehow the problem is at the printer and monitor end - how could that happen ? what is the fix ?? help me please, I'm dying !!

    :)
     
    craigaknz_104, Sep 14, 2021
    #1
  2. Jessen P Win User

    Both printers register offline for Windows 10

    Hi,

    Thank you for the update.

    Resetting the power to your printer is a quick way to reset the printing system and prepare for further troubleshooting if necessary.


    • If the printer is off, turn on the printer, and then check the status of the printer:

      • If the printer starts printing jobs from the print queue, your printer is clearing out queued print jobs and is online. You can stop troubleshooting.

      • If the printer goes to an idle state after its startup routine, it might be online.

      • If the computer still shows the printer as offline, continue using these steps.

    • With the printer turned on, disconnect the power cord from the printer.

    • Unplug the printer power cord from the wall outlet.

    • If you are using a USB cable or network cable, make sure that the cable has not become disconnected or damaged.

    • Wait at least 60 seconds. Restart the computer while you are waiting.

    • Plug the power cord back into the wall outlet.

    • Reconnect the power cord to the rear of the product.

    • If the printer does not turn on by itself, press the Power button to turn it on.

    • Try to print.

      • If you can print, the printer is online again. Continue to the next step if the printer goes offline again when printing later.

      • If the printer cannot print and remains offline, continue to the next step.
     
    Jessen P, Sep 14, 2021
    #2
  3. Nikhar_K Win User
    HP Printer shows Offline

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your HP printer is offline. I’ll certainly assist you with this.



    However, please let us know:





    I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP Printers - Printer is Offline (Windows) and see if that helps.



    You may also want to refer the troubleshooting steps mentioned in the article
    Troubleshooting offline printer problems and
    Change a printer’s status from “offline” to “online”.



    Let us know how it goes, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Sep 14, 2021
    #3
  4. Roohi_Taj Win User

    usb printer and hdmi monitor "offline"

    Printer offline

    Hi there,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below question:

    • Did you make any changes to the computer before this issue started?

    Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

    Meanwhile, please follow the troubleshooting steps as mentioned below:

    Steps:

    1. Press Windows andR
      key together on your Keyboard.
    2. Type Control and hit enter.
    3. Click on Hardware and sound> click on Devices and printers.
    4. Select the HP Printer 2540, right click on it.
    5. Uncheck the option use printer offline and select
      properties.
    6. Go to the Ports tab at the top of the pop-up window.
    7. Click on "Configure Port"
    8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

    You can also refer this link for more information
    about Printer issues.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Sep 14, 2021
    #4
Thema:

usb printer and hdmi monitor "offline"

Loading...
  1. usb printer and hdmi monitor "offline" - Similar Threads - usb printer hdmi

  2. Printer offline

    in Windows 10 Drivers and Hardware
    Printer offline: I bought a new printer, identical to my old one, a Canon Pixma MG3650S. It will only work with the cable plugged in, not wirelessly. https://answers.microsoft.com/en-us/windows/forum/all/printer-offline/e993db45-4741-4fd9-9134-7ea6c8172e6f
  3. USB Printer offline after June update

    in Windows 10 Installation and Upgrade
    USB Printer offline after June update: USB Brother MFC-235c disappeared after June update. Printer offline. Printer not visible under settings printers & devices Printer visible under device manager. Tried uninstalling update, restart, removed printer, restart, install printer restart, and all the other...
  4. PRINTER OFFLINE

    in Windows 10 Drivers and Hardware
    PRINTER OFFLINE: I can't seem to change the status of my printer to online Help please https://answers.microsoft.com/en-us/windows/forum/all/printer-offline/7b20d0fe-7e97-4999-a0f2-7503a48bfbab
  5. printer offline

    in Windows 10 Drivers and Hardware
    printer offline: My printer gone off line. How could I make on? Window 10 Thanks https://answers.microsoft.com/en-us/windows/forum/all/printer-offline/d4b17cc8-cbf3-4988-b832-b28e67518bc9
  6. offline printer

    in Windows 10 Drivers and Hardware
    offline printer: How do I get rid of offline printer error? Using Windows 10 JAP and HP Coloe Laser JEt CP2025 https://answers.microsoft.com/en-us/windows/forum/all/offline-printer/d48ea916-f95d-4a19-a8a9-47e3e5e886f0
  7. printer offline

    in Windows 10 Drivers and Hardware
    printer offline: Trying to install printer, which is plugged in, turned on, proper lights showing, but Windows wont add printer, troubleshooter gives no help, set up shows printer off line, but, it is not....
  8. Printer "Offline"

    in Windows 10 Drivers and Hardware
    Printer "Offline": Trying to print but printer queue shows printer "offline". Why can't I connect?? Help!! https://answers.microsoft.com/en-us/windows/forum/all/printer-offline/eef61e54-f4e7-47cb-abc8-4fe7a980a178
  9. Printer offline

    in Windows 10 Drivers and Hardware
    Printer offline: Printer is offline and I can't get it back online. Went to settings and printer, and selected print offline. It didn't change to online. Any suggestions? https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/printer-offline/1a7645c6-c5cd-4e1c-a484-ccc2231dabf8
  10. printer offline

    in Windows 10 Drivers and Hardware
    printer offline: 1. how do I make my printer online w windows 10?? usb plugged in and wont print. 2. I want wireless but was on hours last night w no luck. please help tutorial for 5...