Windows 10: USB printer port not accessible

I recently bought a Canon Pixma MG2580S inkjet printer for home use with my Lenovo Ideapad 310-15IKB running Windows 10 Home 1809.


I plugged the printer in and windows detected it as MG2500 Series, and also as MG2500 Series WS. Neither of these options was functional for printing. I removed the printers and used the Canon install disk. It ran fine, until it asked to plug in and activate the printer. I did so, and it detected the printer, but after sitting for ten minutes, announced that the printer was not actually connected.


As per both Windows and Canon troubleshooting, I rolled back the installation and tried again. It repeated the error.


I checked the USB port drivers and they are up to date. I checked Canon's online database and I also have the most up-to-date driver there.


This is not the first time I have had trouble running a USB-based printer from Windows 10. Last time I tried it, in December of 2017, I got a similar error from an HP printer, where the install software announced that Windows 10 cannot run USB printer protocols over a USB 3.0 port. I got the same error running it in both a USB 3.0 port and in a USB 2.0 port on the same computer, where it worked just fine on the office computer running Windows 7.


I have tried the solutions available in this thread: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/windows-10-cant-find-printer/84cb9a70-be67-4666-81ef-b486c9e9b304

They did not work.


Of course, I can't use the printer over Wifi protocol because Windows 10 also won't talk to anything in the LAN... any IPv4 address in the 192.168.nnn.nnn range is completely anathema to every installation of Windows 10 I have ever worked with, so I can't access the printer to set it up and make it visible to my home network. How do I make the printer and the computer make nice?

:)

 

Cannot access USB ports and cannot delete an item in printer queue

Hi,

Unstable or corrupt USB controllers may be the possible causes why you're unable to access USB ports. It is possible that you're unable to delete an item from the printer queue due to configuration settings. To provide you the accurate resolution, we'd like
to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?
• What troubleshooting steps have you done so far?
• If you're trying to connect a USB device, have you tried connecting it to another computer and check if the issue still persists?

Meanwhile, we suggest that you download and run USB troubleshooter by clicking on this
link. This will automatically diagnose USB problems and will provide you a remedy.

Additionally, we also recommend that you follow the steps in this article
on how to troubleshoot your USB device which was not recognized.

To troubleshoot your printer, we recommend that you follow the steps shared by Guru Kiran G on this
thread on how to clear the printer queue.

Keep us posted if you need additional help.

 

Installing generic printer usb port not showing

Hello, yes the printer is turned on, it works fine this printer since last week I was using it with my old computer, I already try in all 3 usb ports, and in Devixe Manager it shows as "unknown USB device (device descriptor request failed).

Any suggestions?

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...