Windows 10: USB printer stopped printing

I have a Brother MFC-240C printer connected via usb cable. I am running Windows 10 latest version on an HP desktop computer. The printer worked until two days ago. I was running an external hard drive connected via usb and was trying to format the drive but with no success. The next day, when I started the computer, the printer simply did not print.


The scanning function works fine. The print jobs are entered into the queue indicating port USB001. The queue indicates the job is printing. The job appears to have printed then it disappears from the print queue. However, nothing actually prints on the printer.


I have removed the device and added back in. I have tried different cables. I reinstalled the printer from scratch. I have tried both the Microsoft help assistant live and the Brother website with no luck. It appears, to me, that the print queue is not communicating with the printer, but I don't know how you check that out or make sure that there is an actual live connection. The fact that the computer communicates with the printer as a scanner suggests the cabling and communications are working, but the print queue appears to send the print job into vapor land.


Not sure what to do next. Anyone have any ideas? Thanks, DRBGEO

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

USB printing support

does anyone know if there is a way to kick that 'USB printing support' out of my device manager?
i have a usb hub and if that hub is connected i have an unknown device called 'unknownprinter' which is connected to the usb printing support. i don't need that usb printing support an i don't want any unknown devices in my device manager so i have do get rid of that 'usb printing support'.
any suggestions?

--breit