Windows 10: USB Shared printer Spooler issue

We have USB Dot Matrix printer which is shared between two PC's. But when we restart the main system, the other system wont respond to its printing process. it shows device error unless we restart the Print Spooler of the main system. please help us to sort out this issue.

:)

 

Issue after installation with print spooler

Hello,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.

I really appreciate all your efforts in trying to fix this issue.

I would suggest you to try the steps given below and check if that helps.

Note: All the steps mentioned below holds good for windows 10 as well.

If print spooler keeps stopping in Windows 8.1,
I would suggest to follow the steps given below.

• 
  If the print spooler is not responding to your print commands and print is not happening when printer is fine physically (No paper jam or any error indications on printer hardware). These methods will help
  to clear the pending print jobs (print queue) and hanging spooler service.
  
• 
  Clear the print spooler files where the Operating Systems store printing jobs temporarily, deleting these file will allow the print spooler to start freshly and run smoothly next time.
  
• 
  Go to C -> Windows -> System32 -> Spool -> Printers and delete all files inside this folder. This is the location OS keeps the printing jobs before sending
  to printers. Once you delete these files, print queue will be cleared. The same location is applicable for latest Windows 8 and 8.1 too.
  

If the problem persists, follow the steps given below.

• 
  Go to services under Computer Management.
  
• 
  Double click Print Spooler service and go to
  Recovery tab. Here we can set what that service should do when it fails.
  
• 
  Select ‘Restart the Service’ in Subsequent Failures field. So, it will try restarting print spooler service whenever it fails.
  
• 
  Go to ‘Dependencies’
  tab and make sure all depending services are started. Luckily, only one dependency service for print spooler service which is
  Remote Procedure Call (RPC) service.
  
• 
  Check the RPC service in services and make sure it’s already started.
  

If the issue still persists, the last step would be to check for the printer drivers. If the printer drivers are not installed properly, I would suggest you to follow the steps given below and check if that helps.

• 
  Delete all unwanted printers from your computer.
  
• 
  Make sure all printers are installed with proper drivers.
  

Additional Information:

Please refer to the article given below and check if that helps.

Fix printer problems

Fix printer problems in Windows 7 and Windows 8.1

Note: The above article will
help you identify and fix common printer problems in Windows. Printing problems can be caused by cables that aren’t connected properly, problems with wireless adapters or settings, damaged or incompatible printer drivers or missing updates.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Printer Sharing Issue

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want the printer to be shared on the network. I’ll certainly help you with the issue.



However, please let us know:

• What is the make and model of the printer?
  

To share the printer on the network, I would suggest you to refer the article on

Share your network printer and see if that helps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Print Spooler Issue

Hello Sree,

For step by step instructions on how you can manually start the Print Spooler Service, follow these:

• Click Windows tab.
• Type Control Panel > System and Maintenance
  > Administrative Tools.
• Double click Services.
• Right click to the Print Spooler service > Properties.

However, we suggest you can refer to an answer given by Prabhavathi Patil on this

thread.

We also recommend that you update the driver for your printer.

Let us know if you need further assistance.

Thanks.