Windows 10: USB speakers lose sound after Sleep - OK after reboot.

Apologies if I'm putting this int he wrong place - this is my first post here, be gentle with me.

I've set up a new Dell Optiplex 5070 tower with Windows 10 and it's all patched up to current levels as of 30th Jan. I'm not currently in front of the box, hence no Windows version number.

I have some small USB-powered speakers attached and all is fine until the PC enters Sleep mode. When it wakes up, the speakers are still shown OK i.e. Device Manager can still see them, I can still use the volume control etc, I see no errors or warnings anywhere, but I get no sound from them. The internal speaker still works. If I restart the PC the sound comes back.

I have looked all over the Device Manager and disabled any options I've found which suggest that it's OK for USB devices to be turned off - if I've missed 'the' one then it must be well hidden! I've checked the BIOS for any similar settings and tried a couple but without success, so I've reset those.

The PC has four USB 3 ports on the back and two USB 2 - I've tried plugging the speakers into all of those but still no joy. Now the really weird thing.....on the front of the PC there are two USB 2 ports, one USB 3 port and a USB-C(?) socket. I get no joy from the USB 3 port and one of the USB 2 ports. However, when I plug the speakers into the remaining USB 2 port I get sound OK after the PC wakes up. I've got no issues with any other devices I've got connected to the USB ports (mouse, keyboard, webcam, 1TB passport disk, printer) so I can't see how it could be a hardware problem per se. I'd be happy to replace the speakers but if this is just Windows 10 being daft then I'd be wasting money.

Can anyone suggest what the issue might be?

Thanks

:)

 

When I log in Windows 10, I lose left speaker sound

Greetings everyone,

Something strange has been happening to my Windows 10 tablet. It's an Asus Vivotab Note 8. It originally came with Windows 8.1 but also supports Windows 10. After the upgrade, everything worked normally. To be precise, I bought the tablet and upgraded about
a month ago.

The past week or so, I noticed a sound problem. One of my speakers wasn't working. My first thought was hardware failure, but I had to check for sure. Below I have the steps I took:

• Uninstalled both Realtek Codecs and Intel sound driver
• Reboot
• Download NFO chipset drivers from Asus
• Download Realtek drivers
• Install ONLY audio drivers from Asus NFO folders
• Install Realtek drivers (applies the Realtek codecs)
• Reboot
• Test - Success, sound is heard correctly
• Reboot - Failure, sound is lost from the same speaker
• Repeat the entire process, same results each time

Then I placed the sound volume on maximum, rebooted and noticed the following:

• As I am logging in (typing password) sound is heard from BOTH speakers
• When I move past the login screen, I lose sound from the one speaker
• The above has been happening with no exceptions

My only installed and running programs are Norton 360, Onedrive and Onenote from my Office subscription.

Any ideas?

 

USB Speaker not playing sound

Hi John,

This issue might be caused mainly because of drivers. For us to better assist you, please provide us the answers to the following questions:

• What are the results from the
  troubleshooter?
• Were you able to follow for the next steps of action?
• What is the make and model of your USB speaker?

In the meantime, we suggest that you try to
run the Microsoft easy fix solutions as this can also help us to fix the problem. On that link, simply click the
Find and fix problems playing sounds hyperlink to run the fix.

We are eager on getting this resolved for you, we will wait for your feedback.

 

No speaker sound for non admin users

Hej.

Windows 10 Home (64), version 10.0.15063 updated as of today (21 Sep 2017) on a ASUS V230IC.

If I use an administrator account i have sound both from built in speakers and when I plug in headphones I have sound in them.

But if I login with a non admin acccount I have no sound from speakers but I have sound in headphones, when plugged in.

I have been in contact with ASUS support but did not get any solution other than "reinstall".

So I reinstalled using the reinstall option in W10, but did not resolve the problem. A number of ASUS applications got installed in the "reinstall".

Reinstalled again but this time with a Microsoft DVD to get a clean install with no ASUS applications.

OK, I had to download and install ASUS driver for sound card:

• Realtek Audio Driver V6.0.1.7647
  
  ASUS Audio Sound Control Driver V1.00.02

but the same problem.

More testing:

• Start computer
• Login as an administrator, speaker sound OK
• Switch to a non admin account, speaker sound OK
• Reboot computer
• Login to a non admin account, no speaker sound, but headphones OK, when connected.

And yes, I have used the Windows Troubleshooter but did not solve the problem.

Any suggestion?

/Sten-Åke