Windows 10: USB speakers lose sound after Sleep - OK after reboot.

Discus and support USB speakers lose sound after Sleep - OK after reboot. in Windows 10 Support to solve the problem; Apologies if I'm putting this int he wrong place - this is my first post here, be gentle with me. I've set up a new Dell Optiplex 5070 tower with... Discussion in 'Windows 10 Support' started by Moggyman, Jan 30, 2020.

  1. Moggyman Win User

    USB speakers lose sound after Sleep - OK after reboot.


    Apologies if I'm putting this int he wrong place - this is my first post here, be gentle with me.

    I've set up a new Dell Optiplex 5070 tower with Windows 10 and it's all patched up to current levels as of 30th Jan. I'm not currently in front of the box, hence no Windows version number.

    I have some small USB-powered speakers attached and all is fine until the PC enters Sleep mode. When it wakes up, the speakers are still shown OK i.e. Device Manager can still see them, I can still use the volume control etc, I see no errors or warnings anywhere, but I get no sound from them. The internal speaker still works. If I restart the PC the sound comes back.

    I have looked all over the Device Manager and disabled any options I've found which suggest that it's OK for USB devices to be turned off - if I've missed 'the' one then it must be well hidden! I've checked the BIOS for any similar settings and tried a couple but without success, so I've reset those.

    The PC has four USB 3 ports on the back and two USB 2 - I've tried plugging the speakers into all of those but still no joy. Now the really weird thing.....on the front of the PC there are two USB 2 ports, one USB 3 port and a USB-C(?) socket. I get no joy from the USB 3 port and one of the USB 2 ports. However, when I plug the speakers into the remaining USB 2 port I get sound OK after the PC wakes up. I've got no issues with any other devices I've got connected to the USB ports (mouse, keyboard, webcam, 1TB passport disk, printer) so I can't see how it could be a hardware problem per se. I'd be happy to replace the speakers but if this is just Windows 10 being daft then I'd be wasting money.

    Can anyone suggest what the issue might be?

    Thanks

    :)
     
    Moggyman, Jan 30, 2020
    #1

  2. When I log in Windows 10, I lose left speaker sound

    Greetings everyone,

    Something strange has been happening to my Windows 10 tablet. It's an Asus Vivotab Note 8. It originally came with Windows 8.1 but also supports Windows 10. After the upgrade, everything worked normally. To be precise, I bought the tablet and upgraded about
    a month ago.

    The past week or so, I noticed a sound problem. One of my speakers wasn't working. My first thought was hardware failure, but I had to check for sure. Below I have the steps I took:

    • Uninstalled both Realtek Codecs and Intel sound driver
    • Reboot
    • Download NFO chipset drivers from Asus
    • Download Realtek drivers
    • Install ONLY audio drivers from Asus NFO folders
    • Install Realtek drivers (applies the Realtek codecs)
    • Reboot
    • Test - Success, sound is heard correctly
    • Reboot - Failure, sound is lost from the same speaker
    • Repeat the entire process, same results each time
    Then I placed the sound volume on maximum, rebooted and noticed the following:

    • As I am logging in (typing password) sound is heard from BOTH speakers
    • When I move past the login screen, I lose sound from the one speaker
    • The above has been happening with no exceptions
    My only installed and running programs are Norton 360, Onedrive and Onenote from my Office subscription.

    Any ideas?
     
    VassilisKGR, Jan 30, 2020
    #2
  3. USB Speaker not playing sound

    Hi John,

    This issue might be caused mainly because of drivers. For us to better assist you, please provide us the answers to the following questions:

    • What are the results from the
      troubleshooter
      ?
    • Were you able to follow for the next steps of action?
    • What is the make and model of your USB speaker?

    In the meantime, we suggest that you try to
    run the Microsoft easy fix solutions
    as this can also help us to fix the problem. On that link, simply click the
    Find and fix problems playing sounds hyperlink to run the fix.

    We are eager on getting this resolved for you, we will wait for your feedback.
     
    Lawrence Lib, Jan 30, 2020
    #3
  4. USB speakers lose sound after Sleep - OK after reboot.

    No speaker sound for non admin users

    Hej.

    Windows 10 Home (64), version 10.0.15063 updated as of today (21 Sep 2017) on a ASUS V230IC.

    If I use an administrator account i have sound both from built in speakers and when I plug in headphones I have sound in them.

    But if I login with a non admin acccount I have no sound from speakers but I have sound in headphones, when plugged in.

    I have been in contact with ASUS support but did not get any solution other than "reinstall".

    So I reinstalled using the reinstall option in W10, but did not resolve the problem. A number of ASUS applications got installed in the "reinstall".

    Reinstalled again but this time with a Microsoft DVD to get a clean install with no ASUS applications.

    OK, I had to download and install ASUS driver for sound card:

    • Realtek Audio Driver V6.0.1.7647

      ASUS Audio Sound Control Driver V1.00.02
    but the same problem.

    More testing:

    • Start computer
    • Login as an administrator, speaker sound OK
    • Switch to a non admin account, speaker sound OK
    • Reboot computer
    • Login to a non admin account, no speaker sound, but headphones OK, when connected.
    And yes, I have used the Windows Troubleshooter but did not solve the problem.

    Any suggestion?

    /Sten-Åke
     
    Sten-Åke Werner, Jan 30, 2020
    #4
Thema:

USB speakers lose sound after Sleep - OK after reboot.

Loading...
  1. USB speakers lose sound after Sleep - OK after reboot. - Similar Threads - USB speakers lose

  2. USB speakers lose sound after Sleep - OK after reboot.

    in Windows 10 Drivers and Hardware
    USB speakers lose sound after Sleep - OK after reboot.: Apologies if I'm putting this int he wrong place - this is my first post here, be gentle with me. I've set up a new Dell Optiplex 5070 tower with Windows 10 and it's all patched up to current levels as of 30th Jan. I'm not currently in front of the box, hence no Windows...
  3. Sound issues after Sleep mode

    in Windows 10 Drivers and Hardware
    Sound issues after Sleep mode: Hi, I'm having a problem with my Sound after my PC awakes from Sleep mode. It doesn't happen every time but rather irregularly. Still annoying tho because I have to reboot each time it happens. After I awake my computer the Sound icon is displayed in my systray with a...
  4. Sound disappearing after hibernation or sleep

    in Windows 10 Performance & Maintenance
    Sound disappearing after hibernation or sleep: My new PC won't play sound after hibernation or sleep, so I have to completely restart to make it work again. I didn't have the same issue with my previous PC. Is there a setting I can change to make it work?...
  5. Password after reboot but not after sleep.

    in Windows 10 Performance & Maintenance
    Password after reboot but not after sleep.: Hi. How do I configure windows such that it requires a password to log in after a reboot (where my laptop turns itself off) but not after sleeping (where I've just closed my laptop lid for a few minutes)? The only options available in Require sign-in under Sign in options...
  6. Laptop rebooting after sleep mode

    in Windows 10 Performance & Maintenance
    Laptop rebooting after sleep mode: Hello, I have this problem for about 3 weeks now. When I close my laptop or if I put him to sleep mode, it restart when I re-open it. I don't really now what's happening and it's extremely frustrating. Can someone help me? Thank you in advance....
  7. Slow laptop performance on reboot or after sleep

    in Windows 10 BSOD Crashes and Debugging
    Slow laptop performance on reboot or after sleep: I saw a post about downloading Windows Performance Monitor tp diagnose the issue. Can I interpret this myself or if not, can I ship the trace via this forum and get a recommendation? Thanks much, Mark...
  8. Sound not working after laptop sleep

    in Windows 10 Drivers and Hardware
    Sound not working after laptop sleep: Hello, I have been experiencing an audio problem very recently with my laptop (Model Schenker C505). Whenever I close my laptop lid, and make my laptop go to sleep, the audio will not reactivate once I wake it up. However, a restart of the system seems to do the trick...
  9. Webcam not working after reboot or sleep mode

    in Windows 10 Drivers and Hardware
    Webcam not working after reboot or sleep mode: Hello, I have an older webcam (Trust WB-5400) which I found some driver for online that seems to be working fine with Windows 10. The problem is when I reboot my computer I have to replug the webcam for it to work again, same thing when I go out of sleep mode. This is very...
  10. Windows 10 loses customisations after reboot

    in Windows 10 Support
    Windows 10 loses customisations after reboot: Hi fellow Win 10 users My wife and I both have exactly the same computer - HP Touchsmart 620 - upgraded from Win 7. Our preferences include hiding the Language/Keyboard icon by customising the Taskbar & Start Menu options, and also turning off the touch screen function which...