Windows 10: usb xhci compliant host controller (code 10) my two usb ports don't wo

Hey there,

2 usb ports stopped working.

Before you ask yes I've googled this issue and see that others had this before me but that the cause can be a large list of things...

I'm about to do a system restore to 4 days ago hoping that will fix it. Any suggestions?

:)

 

Windows10 USB xHCI Compliant Host Controller code 10

Thanks a lot for your suggestions. All USB ports worked fine a week ago. This problem happened when the computer reboot by itself after I plugged in a USB 3.0 drive. The drive worked with this laptop a week ago.

Now when I tried to update driver by browse my computer, and select Let me Pick, and then the laptop tried to install the driver but failed. It says "Windows encountered a problem installing the driver software for your device" and "Windows found a driver
software for your device but encountered an error while attempting to install it" and "USB xHCI Compliant Host Controller --> this device cannot start. (Code 10)." I am not sure if this points to a hardware issue or not.

For my computer, in Device Manger, under Universal Serial Bus controllers, there's only one item named 'USB xHCI Compliant Host Controller" which has the problem. There are no USB 2.0 Host or USB Hub that I may uninstall. I did not check what was under 'Universal
Serial Bus controllers" before I had the problem.

Any more advice is highly appreciated.

 

Win10, all USB ports stop working - USB xCHI Compliant host Controller error (this device cannot start. code 10)

Only one is listed, the same "USB xHCI Compliant Host Controller".

I think that also when the "Intel(R) USB 3.0 eXtensible host controller - 1.0 (microsoft)" was in the computer, it would still only list this "USB xHCI Compliant Host Controller". But unfortunately
i have no way to check it atm.