Windows 10: UsbHub3 crashes computer when entering sleep mode

Hi,


my computer recently started to crash when it enters sleep mode. When I leave it alone and come back to it, it's restarted.


I'm using a Focusrite audio interface and I had issues with newer driver versions before so I used an old one until it started to crash as well. The current driver version doesn't help.


Here you can download a mini dump:

https://1drv.ms/u/s!AoVEp4_xAQWCckx7c-6LuIn2mAU?e=QsThZP


Thanks in advance!


This is the WinDbg analysis:

2: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************DRIVER_POWER_STATE_FAILURE 9fA driver has failed to complete a power IRP within a specific time.Arguments:Arg1: 0000000000000003, A device object has been blocking an Irp for too long a timeArg2: ffff900c4c1df0b0, Physical Device Object of the stackArg3: ffff8d8280c3f810, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stackArg4: ffff900c50aea010, The blocked IRPDebugging Details:------------------*** WARNING: Unable to verify checksum for win32k.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2796 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-N1AMJQ5 Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 5659 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: 9fBUGCHECK_P1: 3BUGCHECK_P2: ffff900c4c1df0b0BUGCHECK_P3: ffff8d8280c3f810BUGCHECK_P4: ffff900c50aea010DRVPOWERSTATE_SUBCODE: 3IMAGE_NAME: UsbHub3.sysMODULE_NAME: UsbHub3FAULTING_MODULE: fffff80437ed0000 UsbHub3BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1PROCESS_NAME: SystemSTACK_TEXT: ffff8d82`80c3f7d8 fffff804`2315f297 : 00000000`0000009f 00000000`00000003 ffff900c`4c1df0b0 ffff8d82`80c3f810 : nt!KeBugCheckExffff8d82`80c3f7e0 fffff804`2315f1b1 : ffff900c`53de5950 00000000`00000000 ffff900c`5667a1f0 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xdfffff8d82`80c3f850 fffff804`22e44f12 : ffff900c`53de5988 ffffc401`b5d80180 ffffc401`b5d80180 ffff900c`00000002 : nt!PopIrpWatchdog+0x31ffff8d82`80c3f8a0 fffff804`22e06eed : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0004428c : nt!KiProcessExpiredTimerList+0x172ffff8d82`80c3f990 fffff804`22ff92ee : ffffffff`00000000 ffffc401`b5d80180 ffffc401`b5d8b640 ffff900c`557f0080 : nt!KiRetireDpcList+0x5ddffff8d82`80c3fc20 00000000`00000000 : ffff8d82`80c40000 ffff8d82`80c39000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9eIMAGE_VERSION: 10.0.19041.264STACK_COMMAND: .thread ; .cxr ; kbFAILURE_BUCKET_ID: 0x9F_3_Focusriteusb_IMAGE_UsbHub3.sysOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {4b2e2f7c-1fb8-94ff-a902-832a00ea8b47}Followup: MachineOwner---------

:)

 

Computer wakes up seconds after it enters sleep mode.

just got home. Put my computer to sleep and it woke up in about 30 seconds. running the lastwake command still shows the unknown culprit. However, a whole list has appeared in event finder, what do you make of this? Seems to be something with the power supply if i had to take a guess

 

Computer crashes when entering sleep.

This is kinda complicated. I have for a month experienced my computer crashing when it enters sleep mode. I have been in windows 10 for almost 6 months and can not explain why my computer crashes on sleep. It will sometimes just turn off, other times it
will crash and improperly shutdown, or it will wake up, but it will not give a display. My specs are

Intel processor i7-4790

16 Gigabytes of DDR3 RAM.

Geforce gtx 1070

Computer Model-ASUS Desktop PC. K30AD_M31AD_M51AD_M32AD

Bios version 0702.

I can not figure out what is causing these in-predicable crash patterns because no dump files are being created for them. Was wandering if anyone knew.

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.