Windows 10: User Account Control doesn't work with windows hello

Hello, so I have set face recognition and fingerprint sensor on my Lenovo Thinkpad and for some time I could use it for User Account Control prompts to run task manager or some other things requiring elevation it's because of our company GPO these prompts appear.But later when I try it I get "The user name or password is incorrect". Why is that and how can I fix it? I don't know what did I do that broke this.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows Hello won't work for a family member account

• Have you applied a group policy? If yes, you may check this article on
  how to resolve the issue.
  • No group policy applied
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
• What is the exact error message?
  • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.

There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
(Already did that)

 

User Account Control

Hello Ridho,

To enable the User Account Control (UAC) on Windows 10, please follow these steps:

• Click the Start button, type UAC.
• Click Change User Account Control settings.
• Choose between two options to enable UAC:
  
  • Notify when apps try to make changes to your computer.
  • Always notify when installing or making any changes to your computer.
• Click OK.
• Click Yes or enter your password to finalize the change.

Steps to disable User Account Control (UAC).

• Click the Start button, type UAC.
• Click Change User Account Control settings.
• Click Yes or enter your password.
• Set the settings to Never notify.
• Click OK to save the settings.

Regards.