Windows 10: User account disappeared from sign-in screen and hamburger menu

Dear Community members,


Please advise because I am going crazy from this... The problem is as above. It was working fine and after a recent Windows update my accounts just disappear from the login page and hamburger menu.


I have reviewed at least 10 other posts and tried all the suggestions. I was partially successful with the /versed ending command prompt: all user names showed up at login BUT only that one time. After a restart the problem came back.


I have added the account to Users and Groups. I have tried the methods, nothing works. I have Windows 10 Pro.


I would appreciate any and all advice!

Anna

:)

 

force default user account to always be selected on sign-in screen

A PC has Windows 10 (version 1703, build 15063.726) installed on it. A person named Robert has a user account on it, named Robert. A person named Jennifer has a user account on it, named Jennifer. The user accounts Robert and Jennifer are "Standard" type accounts. There is a third user account, named Adm, and it's type is "Administrator".

The PC specs are: laptop, brand Asus, model X550CA, cpu Intel Celeron 1007U 1.50GHz, 8 GB RAM DDR3, 500 GB HDD 5200 RPM, 120 GB SSD.

Windows 10 default behavior, case 1 - the Robert and Jennifer user accounts are both password protected

1. Jennifer turns PC on.
2. At the sign-in screen, the password field for the account Robert is shown.
3. At the sign-in screen, Jennifer clicks on the account Jennifer in the lower left part of the sign-in screen, then types her password and presses Enter.
4. Jennifer clicks on the "Start" button on the taskbar, clicks on the "Power" button, then clicks "Shut down".
5. Robert turns PC on.
6. At the sign-in screen, the password field for the account Jennifer is shown.
7. Robert clicks on the account Robert in the lower left part of the sign-in screen, then types his password and presses Enter.

Windows 10 default behavior, case 2 - the Robert user account is password protected, the Jennifer user account is not password protected

1. Jennifer turns PC on.
2. At the sign-in screen, the password field for the account Robert is shown.
3. At the sign-in screen, Jennifer clicks on the account Jennifer in the lower left part of the sign-in screen, then clicks on the "Sign-in" button.
4. Jennifer clicks on the "Start" button on the taskbar, clicks on the "Power" button, then clicks on "Shut down".
5. Robert turns PC on.
6. Windows 10 signs in automatically into the Jennifer user account.
7. Robert clicks on the "Start" button, clicks on the "Jennifer" button, then clicks on "Sign out".
8. At the sign-in screen, the button "Sign in" for the user account Jennifer is shown.
9. Robert clicks on the account Robert in the lower left part of the sign-in screen, then types his password and presses Enter.

Question 1

Is it possible for Robert to change Windows 10's default behavior, to the behavior described below?

1. Robert or Jennifer turns on the PC.
2. At the sign-in screen, the password field for the Robert user account is shown, even if Jennifer was the last person to sign-in and then click on "Shut down" from the "Start" menu.

Question 2

If the answer to question 1 is yes, then what settings does Robert have to make, in order to get the behavior described at question 1?

Changing "dontdisplaylastusername" is not the solution

By changing the "dontdisplaylastusername" registry DWORD from 0 to 1, Robert doesn't get the behavior described at question 1. After setting "dontdisplaylastusername" to 1, Robert has to type both his user account name, and his password, at the sign-in screen. Robert wants to type only his password, at the sign-in screen, and nothing else.

Why does Robert want to change the default behavior

The reasons Robert would like to change to the behavior described at question 1:

• he is the owner of the PC;
• he uses his PC frequently, Jennifer uses his PC rarely, therefore it makes sense that Robert should have one less click to do in order to sign in;
• he doesn't want to click on something in order to get at his password field, he wants to press the power button on the PC and then type his password (doesn't want unnecessary intermediate steps between pressing the power button and typing his password).

 

force default user account to always be selected on sign-in screen

Yes, or at least a close approximation. Set Robert to log in automatically, but do not give Robert's password when setting it up.

*Arrow Sign in User Account Automatically at Windows 10 Startup

On start up it will say 'the name or password is incorrect' with an 'OK' button. Click OK and you go to the sign in screen with Robert's name and the password box.

 

Sign-in Screen Disappears

Hi Ermie,

It is possible that the sign in screen disappears due to corrupted system files. To assist you better, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Are you able to see the password box?
• Could you provide us a screenshot of the sign in screen on your end?
• What troubleshooting steps have you done so far?

We're looking forward to your response.