Windows 10: User Account keeps popping up with only the no option. Cant install anything to PC. Do you...

Whenever I try to install something on my Administrator account it couldn't let me because it was an Administrator acc. So i change my account to the User account and then when I try to download something that pops up with "Doy you want to make changes with your pc?" But the yes option is un clickable so i can't install anything.


-Sketchy

:)

 

User Account keeps popping up with only the no option.

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that whenever you try to delete or make any certain changes you get a User Account Prompt with only No option. I’ll certainly assist you with the issue.



However, please let us know:

• Are you logged in using an Administrator account?
  
• How many user accounts are there in the computer?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try enabling the default administrator and check if you are able to make the changes. Follow the steps mentioned below to enable default administrator.

1. Open Start Menu and type CMD.
   
2. Now right click on it and click on Run as administrator.
   
3. Type the following command to enable hidden administrator: net user administrator /active:yes
   
4. After enabling hidden admin login to the Hidden Admin account, refer the article on
   
   How to switch users (accounts) in Windows 10.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

User Account keeps popping up with only the no option. Cant install anything to PC. Do you want to allow app to make Changes to PC

Hi,

I realize that you are facing the issue in installing the applications.

To assist you better, kindly write back to us with the following information.

• 
  Are you using the administrator account?
  
• 
  When you say “Tried changing the user account setting”, what exactly you changed?
  
• 
  Have you tried installing in a different account?
  

I suggest you to follow the below troubleshooting methods and check if it helps.

Method 1: Change User account control settings.

• Click on the Search icon in the taskbar.
• Type Control Panel and select Control Panel option.
• Find and click on User Accounts.
• Click on Change User Account Control Settings.
• Change the control level to low and check if it helps.
  

If the issue still persists, try method 2.

Method 2: Create a new user account.

Follow the steps below to create a new user account and check if it helps.

• Click on the Search icon in the taskbar.
• Type User account.
• Click on Manage another user account and select
  Add new user in PC settings.
• Add a New account and check if the issue persist.

Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.

Thank you.

 

Microsoft account Sign in option under user account is not working

Hi NAvneet.

Many thanks for your help. But this didn't work.

Should I try the below procedure. Someone has suggested this method to similar query in other thread. Pls suggest:

Please follow the steps to enable the build in administrator and check if it helps:

• Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
  
• Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
  Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
  
  • If you can get to a CMD window, enable the built-in administrator account:
    
    net user administrator /active:yes
    
  • Then restart and sign-in as the Administrator account.
  • Once in the Administrator account, open Regedit
    and go to the following key:
    
    HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
    
  • Then continue with step 4 below.
• Use boot media to access the recovery command prompt.
  
  • Start Regedit.
  • Select the HKEY_USERS key.
  • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:
    
    C:\Windows\System32\config\DEFAULT
  • When prompted, name it “def”
  • Select this key:
    
    HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
  • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    
• Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
  
• Delete the key.
• If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
  Unload hive. This option will only be available if “def” is selected.
  
• Restart the PC and test sign-in.
• Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
  
• If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state to help keep the Computer secure. To do so follow the steps:
  net user administrator /active:no

Please create a new administrator account using the Microsoft Account and check.