Windows 10: User Account Messed up after Upgrade

I was working on a friend's PC yesterday and could not get a windows update to install.This update was a upgrade from v1909 Build 18363.628 to the latest v19041.450.I used the Microsoft Windows 10 Update Assistant to do this upgrade finally after the windows updates failed to install after multiple attempts.

After running the tool it successfully upgraded to the latest v19041.450.Now here is where my problems started.My buddy has 3 User accounts on this windows 10 PC.The first one is his which upgraded fine but the second one is his wife's user account and this one is giving me problems.For some reason now after the upgrade it was taking 4 minutes for all the system tray icons to load completely.Her user account used to fly before the upgrade and now its so slow and a pain in the but to navigate and run things.Shortcut icons on the bottom taskbar turned white and would not work anymore and could not be unpinned.I also ran chkdsk, sfc/scannow,and dism /online /cleanup-image /restorehealth after to no avail with zero results.

The last user account is my buddies kid's account and this one upgraded fine like the first account with no issues.Wondering now as to what route I should take to fix this messed up user account and make it work fine again.Should I back up the stuff on it and then remove it and create a New User account and put her stuff back on it.

If anyone has any ideas on how I should go about fixing this please let me know for I am running out of ideas..Thanks..

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Lost User Account

After upgrading from Window 7 to 10, I lost my wife's User Account got messed up, using my email address and login password, with no ability to change them. I received the reply below, but still have problems:

I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
• User Account Control or UAC dialog box will appear, click on Yes.
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-

4. Paste all those copied files here.

I tried to create a new user account as in Step 1, but when I put in the command as written above, I kept getting messages about correct syntax for the command. No matter what I tried, it wouldn't work. I
then tried to set up a new account using the Settings/Accounts/"Add someone else to this PC" menu. I set up the account, but no folder was created under C:\Users\. I tried adding a folder using the new accounts user name and transferred the files from the
other account. When I tried to log in, I received the same error message. I am at a loss as to how to get back the user account with the correct username, email address, and password. HELP!!!

 

User accounts

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

In order to help you better, could you please confirm a couple of things:

• How have you upgraded to Windows 10?
• Are you able to find the other users in accounts option?

To test the issue I suggest you to create a new user account and restart the computer and check whether you can find other new user account.

I suggest you to create a new user account and check if the issue occurs.

• Go to Settings.
• Choose Accounts and then select Family and other users.
• Select add someone else on this PC.
• Enter a user name and hit next.
• Click on Finish.
• Sign out from the current Account and Log into the new account.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.