Windows 10: User account problem. can't get my licenses.

I unknowingly rebooted windows in diagnostic mode. I got out of it using methods posted here but I think I'm not logged in on my original admin account. I say this because my adobe license was deactivated and I have to remove it from my "original admin account" and then activate it to my current one.Now some of my licenses cannot be deactivated remotely unlike adobe and I can't use them anymore.How can I go back to the original account? Or is there a way to deactivate my other licenses? Thanks!

:)

 

Problem with user accounts.

Hi Shubham,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I suggest you to try the below steps and check if it helps.

Step 1: Initially, I suggest you to run the Microsoft account troubleshooter.

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

Now try to switch from Microsoft account to Local account and check.

Refer to these steps to convert Microsoft account into Local User account:

• 
  Click on Windows button, then click on
  Settings.
  
• 
  Click on Accounts then click on
  Your account.
  
• 
  Click on Sign in with a local account instead.
  
• 
  Following the Online instructions.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Account problem

Aslam,

Yes, the procedure is complex but I split it into individual steps that, I believe, can be followed by anybody.

Booting into Safe mode is explained in section 3. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Getting into the built-in Administrator account is explained in section 4. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Any local account and any MSAccount can be made a "Standard" account or an Admin account. You need to be logged in to an Admin account in order to raise a Standard account to Admin status.
- Once you are logged in to one of the Admin accounts that I suggest that you create, you can go to Settings, Accounts, Family & other users so that you can select the account you want to raise then click on the Change account type button that appears.
- Be wary of promoting then relying upon the current problem account because its user profile might be damaged. I cannot say that it is definitely damaged but only that something has gone wrong.

Denis