Windows 10: User folder renamed with .000?

Hi all - having an issue with a friend's (named Doug) Win10 HP laptop. He had a Windows 10 upgrade go through awhile back and since then he has two user folders - 'Doug' and 'Doug.000'. For the record, his machine only ever had one user account called Doug, which was an admin account.

'Doug' was the name of his usual account folder...currently that 'Doug' folder now only has an 'AppData' folder in it, nothing else. Everything else (Photos, Documents, etc, etc) has been copied to the 'Doug.000' folder. He also says that when he gets to the logon screen, instead of just his 'Doug' user as there always was, there are THREE users listed now: Two called 'Doug' and one called something else (he never told me what the third was called, I've been in contact with him only through email).

I saw Shawn Brink's tutorial and (this one: Fix You've been signed in with a temporary profile in Windows 10) it suggested restarting the machine 4-5 times to see if that makes a difference...I'd passed this along to him and when he restarted it 4-5 times, it made no difference; the 'Doug.000' folder is still there. I asked him if he ever got a message saying his system was logged into a temporary profile and he doesn't remember.

With COVID and lockdowns here, I can't look at his PC in person, but may be able to remote into it to work on it for him.

Any suggestions on how to sort it out? He's somewhat computer-literate, but very much in a 'screws with things he doesn't completely understand' way because he has a very short anger fuse and I'm scared if he tried that tutorial, he'd make things worse. Brink's tutorial doesn't reference anything about a '.000' user folder, so I am not even sure if that tutorial is the one I should be following?

Suggestions or help would be appreciated!

:)

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Renaming the users folders

Hi,

Thank you for posting your query on Microsoft Community.

You are trying to rename the User folder, which can’t be done through the File explorer. Whatever user name you use of your User account, user account folder will have same name. You can rename the Subfolder of the User account folder but not User
account folder.

If you want rename the User account folder, change user account name using the suggestion

Lets’ refer to these steps to rename the User account and check if that helps.

• Press Windows and X keys together.
• Click on Control Panel, click on User Accounts.
• Click on User account, then click on “Change your account name”
• If it’s prompting for password please enter and click on Yes. If you do not have password click on
  Yes.
• Enter the new user name.
• Click on change name.

Reference link for more information.

Windows 8 User Folder Rename.

http://answers.microsoft.com/en-us/...r-rename/3364a356-bf93-4e5c-8fcb-67850e837d6b



Please do let us know if you need further help.

 

Windows 10 update v1909 Breaks my PC - user folder 'will' renamed 'will.000'

• WARNING: My experience with Greg's #3 suggestion (Fix You've been signed in with a temporary profile in Windows 10)
  proved disasterous and required me to restore the disk from an image backup. The problem is that the Update program makes multiple changes to registry keys when renaming your user folder (in my case from c:\users\will to c:\users\will.000) so just changing
  one key is likely to be problematic as you discovered - i.e. Outlook, GoToMeeting, etc need to be reinstalled.

I am still working with Microsoft's Level 3 support (top level) to resolve this issue and so far have spent > 8 hours on the telephone with them. It is far from a simple problem to fix. I am hoping that we will resolve the problem today.