Windows 10: User Missing on new computer

Discus and support User Missing on new computer in AntiVirus, Firewalls and System Security to solve the problem; I am missing a User that was on my old computer... Discussion in 'AntiVirus, Firewalls and System Security' started by KathyHodgkins, Sep 23, 2020.

  1. User Missing on new computer


    I am missing a User that was on my old computer

    :)
     
    KathyHodgkins, Sep 23, 2020
    #1

  2. User Account Missing after upgrading to Windows 10

    Hi,

    Thank you for posting your query on Microsoft Community.

    User account not available issue may occur when your lost User account is not a part of any group. Therefore, I would suggest you follow the given steps and see if it helps:

    • On the Search bar type “cmd” and
      click ctrl + shift + Enter
      to open the Elevated Command Prompt.
    • Type the following command: net localgroup “Administrators” [Computer Name]\[Missing User] /add
    Regarding Kaspersky not compatible, Since we do not deal with third party applications I would suggest contact the third party application manufacturer about the issue.

    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Sep 23, 2020
    #2
  3. Sher Amo Win User
    Computer Not Working

    Hi,

    Failure to access the Start menu and missing icons can be caused by a corrupted user profile. To isolate your concern, we suggest that you perform the following steps to trigger
    Safe Mode through the Windows Recovery Environment (WinRE) option and create a new user account. To do this, follow the steps below:

    • Improper shutdown process
      • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
      • On the fourth time that you turn on your computer, just simply wait for the
        Windows Recovery Environment (WinRE) window to appear.
    • On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
      Restart.
    • Once your computer restarts, you will see a list of options. Press the
      F4
      key to start your computer in Safe Mode.

    Once you were able to access Safe Mode, we suggest that you follow the steps provided on this
    link on how to create a local user or administrator
    account in Windows 10. By doing this, we may identify if this is an account related issue. The link also contains all the necessary information including the step on how to set up a new account in Windows 10.

    Give us an update with the outcome.
     
    Sher Amo, Sep 23, 2020
    #3
  4. Kreij Win User

    User Missing on new computer

    Current active users that are friends

    The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.
     
    Kreij, Sep 23, 2020
    #4
Thema:

User Missing on new computer

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