Windows 10: User profile cannot load

Discus and support User profile cannot load in Windows 10 BSOD Crashes and Debugging to solve the problem; Could not sign-in. User profile could not be loaded; tried safe mode but to no avail. Then, safe mode disappears from option... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RyanChua2, Aug 30, 2019.

  1. RyanChua2 Win User

    User profile cannot load


    Could not sign-in.

    User profile could not be loaded; tried safe mode but to no avail. Then, safe mode disappears from option

    :)
     
    RyanChua2, Aug 30, 2019
    #1

  2. The User Profile Service service failed the sign-in. User profile cannot be loaded.

    Hello,

    When attempting to login to my computer, I get the following message:

    "The User Profile Service service failed the sign-in.

    User profile cannot be loaded."

    I referred to this Help article,You receive a "The User Profile Service failed the logon” error
    message,


    but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

    Any suggestions?

    Thanks,
     
    Gerald Matthews, Aug 30, 2019
    #2
  3. VinceB Win User
    User Profile Service Service failed! User profile cannot be loaded.


    Brink:
    I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


    SAM
    This file is in use.
    Enter a new name or close the file that's open in another program.

    _______

    I am at a loss, since I am not running any other program!

    Any suggestions?

    The SAM file is listed as being 64KB file size.
     
    VinceB, Aug 30, 2019
    #3
  4. User profile cannot load

    User profile cannot be loaded.

    Hi Annie,

    Thank you for posting the query on Microsoft Community.

    I understand the inconvenience caused to you with the user accounts on Windows 10.

    Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

    Step 1: Start computer in safe
    mode.


    • Type Settings in the search box on the desktop, select
      Settings.

    • Here select Change pc settings and then
      General.

    • Scroll down to Advanced startup, click
      Restart now.

    • Click on Troubleshoot, Advanced options, and Startup Settings.

    • Click Restart, select Safe mode and then press
      Enter.

    Step 2: Enable Built-in administrator.


      • Press Windows + X key together on your desktop screen.

      • Click on Command Prompt (admin) to open
        Command Prompt.

      • Type the following command and hit Enter:

    • net user administrator /active: yes
      (Check for the spaces)
    d. Now log off from the current user and try to login to the administrator account that is enabled.

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

    Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

    Create a user account

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

    Note: Create a Microsoft account

    Method 3: Check the status of User profile services.

    Steps:

    • Press Windows + R to open Run command, type
      Services.msc and press Enter.
    • Search for User Profile Service, right click on it and
      start the service.
    • Also, set the Startup type to
      Automatic
      .
    • Now check if you are able to log-in.

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Aug 30, 2019
    #4
Thema:

User profile cannot load

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