Windows 10: User shell issues

Discus and support User shell issues in Windows 10 BSOD Crashes and Debugging to solve the problem; So I had one of my games from my pc partially crash and had no choice but to hard power off my pc when I rebooted it I got a black screen with a cursor... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MathewShively, Jul 2, 2020.

  1. User shell issues


    So I had one of my games from my pc partially crash and had no choice but to hard power off my pc when I rebooted it I got a black screen with a cursor no safe mode options work atm so my question is will a factory reset or new os installation of windows 10 fix a damaged user shell that my question btw I've tried the win key x and win key p thing pc was unresponsive to key strokes

    :)
     
    MathewShively, Jul 2, 2020
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Aug 5, 2020
    #2
  3. Arun B J Win User
    Shell infrastructure host has stopped working Guest User

    Hi,

    I suggest you to run the PowerShell commands from the following steps in the guest user profile and check if the issue persists.

    Windows PowerShell is a task-based command-line shell and scripting language designed especially for system administration. Built on the
    .NET Framework, Windows PowerShell helps IT professionals and power users control and automate the administration of the Windows operating system and applications that run on Windows.

    Step 1: Open an Administrator command window by


    • Right click on the taskbar and select
      task manager
      .

    • Click on More details located at the bottom of the task manager window.

    • Click File and select Run New Task. Make sure you have a check mark beside
      Create this task with administrative privileges.

    • Type CMD

    Step 2: Type the following commands in the CMD Prompt:

    dism /online /cleanup-image /restorehealth

    sfc /scannow

    Step 3: After running the above commands and it shows no remaining issues, run the below commands:

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    Step 4: Check to make sure the above command ran, shows a blue progress indicator and then returns to the prompt.


    • If you see a red error, then the command may have been typed or pasted incorrectly, or there may be a larger problem with Windows 10. Try again.

    Step 5: Check the issue is resolved.


    • If not, restart the PC. In this case try as a new
      Administrator user account.

    Write back to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Arun B J, Aug 5, 2020
    #3
  4. Arun B J Win User

    User shell issues

    Windows 10 wake from sleep crashes Logon User Interface Host or Windows Shell Experience Host

    Hi,



    Thank you for your reply.

    I suggest you to follow the steps below and check if it helps

    Method 1: You may check the same issue with the new user account.

    Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

    • Go to Settings.
    • Choose Accounts and then select Other User Accounts towards the left.
    • Select Add an Account.
    • Enter a user name and hit next.
    • Click on Finish.
    • Sign out from the current Account and Log into the new account.
    • Check if issue persists.
    Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
     
    Arun B J, Aug 5, 2020
    #4
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User shell issues

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