Windows 10: Users Cannot open documents from Network share

Discus and support Users Cannot open documents from Network share in Windows 10 Network and Sharing to solve the problem; Server is SBS2011 There are several shares on the server where a handful of users can see the files, but when attempting to open the files get an... Discussion in 'Windows 10 Network and Sharing' started by Bluesrock12000, Oct 11, 2018.

  1. Bluesrock12000 Win User

    Users Cannot open documents from Network share


    Server is SBS2011

    There are several shares on the server where a handful of users can see the files, but when attempting to open the files get an error: "Sorry, we couldn't find the (path of file). It is possible it was moved, renamed or deleted. "

    Users Cannot open documents from Network share cd6eef03-a4a1-4b19-b0b1-d1a066bed5c3?upload=true.jpg


    The share properties have been set for over 5 years. The user and domain admins group have had read/write permission.


    If I changed the Share permissions to Everyone "Full Control" then the user can open the file with no issues.


    The desktops:

    1 is windows 10 Pro, the other is Windows 7 Pro. Both are joined to the domain.

    I have ran successfully GPUPDATE /Force


    All problems started about 3 weeks ago.


    Any ideas?


    Thanks,

    :)
     
    Bluesrock12000, Oct 11, 2018
    #1
  2. sharonspost Win User

    Cannot access shared network drive


    I could scream! so much time wasted on this stupid error, as if time is not precious enough!
    It probably would work fine if I could see the other computer! But I cannot see the other computer!
     
    sharonspost, Oct 11, 2018
    #2
  3. Vidyashree_C Win User
    Cannot open network and sharing center in windows 10

    Hi Aman,

    In order to understand the issue in a better manner, please share the following details


    • Do you get any error message, when trying to open network and sharing center?
    I suggest you to follow the steps below to fix the issue.

    Method 1: Install all the Windows 10 pending updates and check if it helps.

    I suggest you check for the pending updates in resolving the issue.


    • In search type Check for updates and hit enter.

    • Click on Check for updates.

    • Windows 10 will automatically install all the pending updates.
    If the issue still persist, suggest you to try the below step to fix the issue.

    Method 2: I suggest you to
    Run the DISM Tool and check.

    The DISM tool checks the system health and will try to restore the files.

    • Right click on the Start button, click on Command Prompt (Admin).
    • In the Administrator: Command Prompt window, type the following commands. Press the
      Enter key after each command:
    • DISM.exe /Online /Cleanup-image /Scanhealth

    • DISM.exe /Online /Cleanup-image /Restorehealth
    To close the Administrator: Command Prompt window, type
    Exit, and then press Enter.

    Reference: I suggest you to follow the steps recommended in the below article for any network connection issues.

    https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

    Hope this helps. If the issue persists, please do let us know and we would be happy to help you further.

    Thank You.
     
    Vidyashree_C, Oct 11, 2018
    #3
  4. DTG1 Win User

    Users Cannot open documents from Network share

    Cannot access shared network drive


    Personally, I wouldnt use Everyone. If anyone hacks into you, they have full access to everything and can demolish everything on your raid. I would rather set up accounts and access separately for each person. That way, I know who did all that damage. In the end with a little extra work, I feel more secure by using Authenticated Users.


    If this helps.
    step 1 create non-microsoft account and without email and address without admin rights
    step 2 share a drive or folder to specific user account (if Everyone is listed, remove it)
    step 3 set security > add Authenticated Users (if more than 1 account) or add specific users
    step 3a remove Everyone from list
    step 3b uncheck full control and write for all items listed except SYSTEM and Admin account.
    step 4 right click Start > Computer Management > System Tools > Shared Folders > Shares ... to verify settings and change anything else. You can also see the number of connections to each share here.
     
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Users Cannot open documents from Network share

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