Windows 10: Using a Microsoft gift card for purchases

Hope someone can help with this.


I recently received a Microsoft gift card into my account. I would like to make purchases on it.


I have a game on my PC that I downloaded to Windows 10 from the Microsoft Store, there are items you can purchase for playing the game, and I would like to do so and pay with this gift card.


Is this possible? What steps would I need to take?


Thanks for any help you can provide.

:)

 

Microsoft Gift Card !

I suggest you contact the place of purchase if they had a gift card offer. They should be able to assist with that.

 

Gift Card

Hi,

Thank you for posting your query at Microsoft community.

I understand your concern and will guide you in the right direction.

1. Are you referring to Windows store to buy gift card?

If yes, I suggest you to refer the Microsoft store link below and check if it helps.

Personalized gift cards

http://www.microsoftstore.com/store/msusa/en_US/list/All-gift-cards/categoryID.67154100

Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.

 

Microsoft Gift Cards aren't activated?

Hello,



Thank you for writing to Microsoft Community Forums.



I understand your concern, as you have mentioned that the gift card that you have purchased is not activated. I suggest you to return it to the place where it was purchased and ask for them to activate it so it can be redeemed.
Make sure to take your proof of purchase with you. Refer the article on
Redeem a gift card or code to your Microsoft account for more information.

You can also contact Store support and check for the refund options. Refer the article on

Contact Microsoft Store Support and search for Store support number for your country.

Also refer the following article on
Microsoft gift cards terms and conditions for more information.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator