Windows 10: using dropshade for desktop icons auto-enables

I have disabled feature under appearance setting called:"using dropshade for desktop icons". Yet sometimes, icons on the desktop having shade, even it is disabled there. Any ideas what may cause this ?

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using dropshade for desktop icons auto-enables

I have disabled feature under appearance setting called:"using dropshade for desktop icons". Yet sometimes, icons on the desktop having shade, even it is disabled there. Any ideas what may cause this ?

 

Desktop Icons Won't Stay Put

Hi Laurie,

As per the issue description I understand that you are facing issues with desktop icons.

I suggest you try the following step in order to arrange the icons.

• Right click on the desktop.
• Click on view
• Check the option auto arrange icons.

Let us know if this helps.

Thanks.

 

Desktop Icons

Hello Charles,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• Are you using any 3rd-party antivirus software?
• Check if the Auto arrange icons is enabled, refer to the steps below:

• Right-click on your Desktop, hover your mouse cursor to View.
• Click on Auto arrange icons to disable the feature.

• Kindly send us a screenshot of your Desktop icons.

We look forward to your response.

Regards.