Windows 10: Using Microphone stops my audio

Hi there,


I've been having problems with my JBL Charge 3 Speaker which comes with a built in microphone. I've been using this with Zoom for the whole covid lockdown period and it has been working fine the last 3 months.


Suddenly when i turn on Zoom, all my audio from the speaker stops. My friends can hear me but nothing comes out from the speaker. I thought it was a Zoom issue, but when I was meddling around with the sound settings, i notice that when i change my tab to the "recording" tab, similar, all my sounds stop as well.






When i switch back to the "playback" tab, my sounds resume.




Honestly i'm not sure what's going on. Does anyone know how to deal with this? I find it strange that it used to work but suddenly doesn't now.

:)

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?

 

Unable to use microphones

Hello,

Welcome to Microsoft Community.



I am sorry to know that you are having issues with the recording. I will be glad to assist you with this issue.



This might be due to some incorrect audio settings or it might be due to the outdated audio HD drivers. Let’s try the following methods and check if that resolves the issue.



Method 1: Make sure that the Microphone is not disabled and is set as default.



Step 1:

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

• Right click on the volume icon and select “Recording devices”.
• Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
• You may also check if the microphone that you are using is set as default.

Step 2: I suggest you to set microphone as default device and check.



a) Right click on the volume icon in the system tray and then click "Recording devices"

b) Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

c) Right click on Microphone and then click "Enable".

d) Highlight the microphone and then choose "Set as Default Device".

e) Click Apply and OK.



Now, check the issue. If it is already enabled, then try the next method and check the issue.



Method 2: Run Recording Audio Troubleshooter

This troubleshooter is an automated Windows 8 inbuilt tool which finds and fixes the common issues with the recording audio devices and its settings. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Recording Audio”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

If this does not help, then let’s try updating the sound card drivers and check if that resolves the issue.

Method 3: Update the Sound Card Drivers.



Step 1: Check the Windows updates for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.



Step 2: Update Driver Software from the Manufacturer’s website:

Go to the computer or sound card manufacturer’s website and search for the latest Windows 8 audio drivers available for the sound card model and then install it by following the instructions given in the website.

I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.



Thank you.

 

Unable to use Microphone

Hi Braden,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes being made to the PC?
   
2. Which build version of Windows 10 you are using currently?
   
3. What is the make and model of the PC?
   
4. Have you tried using a different headset?
   
5. Did you try using the Microphone on a different PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Try running the Microphone troubleshooter.

1. Go to Settings >
   Update & security > Troubleshoot.
   
2. Under Find and fix problems look for
   Recoding Audio.
   
3. Click on Recording Audio and click
   Run the troubleshooter.
   
4. Follow the on screen instructions.
   

Method 2:



Try changing the accessibility settings of Microphone. Refer the article

Fix microphone problems.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator