Windows 10: Various BSODs in the last couple days

Hello!

I recently built a new pc which has been working fine for about two weeks. The last three days I have experienced 5 bsod, and only two of them were the same. Also, all but one seem to have to do with some system file, like tcpip.sys.
After the last bsod, whenever I opened firefox it would crash instantly (or within a couple minutes). I have quite a lot of tabs open, so it tends to use a significant proportion of RAM (as a consideration, I don't know if this means anything??).

I have not overclocked anything (just used the XMP profile for my RAM).

I hope that someone can find something helpful in the dump files.
Thank you in advance!

:)

 

In the last couple of days a picture appears on the desk-top in the right hand corner it says "Like" etc. How do I stop this happening as it is very annoying?

Hi David,

Thank you your prompt response.

I recommend you to Run the SFC scan and check.

Sfc /scannow will inspect all of the important Windows files on your computer, including Windows DLL files. If System File Checker finds an issue with any of these protected files, it will replace it.

Follow the steps:

• Press Windows key + X and select
  Command prompt (Admin).
• At the Command Prompt, type:
  sfc/scannow

Hope this helps. Please reply to us with the status of the issue.

Thanks.

 

In the last couple of days a picture appears on the desk-top in the right hand corner it says "Like" etc. How do I stop this happening as it is very annoying?

Hi David,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

From the description it appears that that is a pop-up which is appearing on the desktop screen and this may occur if you have installed any third party application or software.

1) Does this picture appear at the notification area at the bottom right of the scree?

2) Have you installed any third party application or software onto the computer?

I suggest you to place the computer in Clean boot state and check.

Perform clean boot to identify if any 3rd party service is causing this issue:

http://support.microsoft.com/kb/929135

Note: After performing the troubleshooting steps in clean boot, follow
Step 3 from the link to start the computer to
Normal startup mode.

Note: Also applies to Windows 10.

Please reply to us with the status of the issue.

Thanks.

 

One of the dumpfile mentioned
Code: BugCheck 12B, {ffffffffc00002c4, b16, 1ff0000, ffff84819b9d6000} Probably caused by : hardware ( REGION_PAGED_OUT ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* FAULTY_HARDWARE_CORRUPTED_PAGE (12b) This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error. Arguments: Arg1: ffffffffc00002c4, virtual address mapping the corrupted page Arg2: 0000000000000b16, physical page number Arg3: 0000000001ff0000, zero Arg4: ffff84819b9d6000, zero[/quote] Start with testing your memory.

Please start with diagnosing the system RAM first. You can use the free tool "Memtest86+" to stress test the RAM.

How to run "Memtest"
MemTest86+ - Test RAM - Windows 10 Tutorials
Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory Diagnostic Tool

You can stop the test even if a single error is found during the test. Otherwise continue the test for 8-10 passes and post a screenshot with next reply. 8 passes is the recommended bare minimum but more passes will give better result.

 

Thank you very much for the quick reply!

I left memtest overnight. In the morning during the 5th pass there were already over 100000 errors so I stopped it. My concern is, could so many errors be just from faulty RAM?

 

This certainly means there are problems with your memory, but now you have to test if it is your Module(s) or Slot(s) of your Mobo.
How to do this extended testing, see the endpart of this tutorial MemTest86+ - Test RAM - Windows 10 Forums.

 

Do I need 8 passes in each DIMM slot if no errors occur? Or 1-2 can verify if the slot is good?

 

It could take 8 passes but i suspect that the errors will happen earlier.

 

Okay, thank you. I run 4 passes with one stick with no errors, and now the same stick on the 3rd pass in the other slot previously occupied has no errors. That would indicate the mobo is fine? I am going to test the other RAM module later for certainty.

 

The other RAM module had 600 errors within 30 seconds of testing, in the slot the first one did five passes with no errors. So it's safe to assume that mobo is fine and one stick faulty?

 

Yes, that would also be my conclusion.
Next step is request a RMA.
Was the memory bought as a Kit or 2 single modules.
If you bought it as a kit (with Overclocking your system in mind etc.) you could ask a RMA for both modules.
Else only for the faulty one.

 

Okay, thank you very much for all the help!
I bought them as a kit and I'll request an RMA for both.
I've been using the pc with only the good module without further crashes, so I'm going to go ahead and mark this as solved.