Windows 10: Verification code sent to wrong number

I accidentally added new security code and got to wait for 30 days, I tried to change back my security code but the verification code was sent to my old phone number , and there was no other verification options , please help, I really need to see my recovery key as soon as possible but can't due to the security code issue.

:)

 

Receiving wrong verification code to verify email

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:

• Where exactly do you get the prompt/notification to verify the email address?
  
• How are you trying to verify the email?
  

However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



For more information on troubleshooting verification codes, you can refer the section
Troubleshooting verification code issues in the article

Microsoft account security info & verification codes.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

INSTALLING AUTHENTICATOR ON ANDROID - Verification Code never sent

I switched from windows Phone to Android and am trying to install the Authenticator. Please note that

• this worked no sweat on the windows phone
• The phone number has NOT changed.

At a given point, the initiation procedure asks for

• a verification code to be sent to the phone
• or enter the code from authenticator (fun garanteed when you're trying to install this thing)

However, the code never arrives to this phone.

And at the "category" section below, this issue doesn't fit anything (there's no "security" item).

I'd appreciate any help, and there's a call number on this that has been closed despite my protest. Can someone get in touch with me ont this, PLEASE!

 

INSTALLING AUTHENTICATOR ON ANDROID - Verification Code never sent

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