Windows 10: Verify identity asks me to confirm backup email instead of sending verification code

Discus and support Verify identity asks me to confirm backup email instead of sending verification code in AntiVirus, Firewalls and System Security to solve the problem; My Microsoft account wants me to verify my identity by sending a verification code to my backup email. Fine. Send the code, I'll access the backup... Discussion in 'AntiVirus, Firewalls and System Security' started by ulysses3i, Aug 5, 2019.

  1. ulysses3i Win User

    Verify identity asks me to confirm backup email instead of sending verification code


    My Microsoft account wants me to verify my identity by sending a verification code to my backup email.

    Fine. Send the code, I'll access the backup email and get the code

    But no, instead it asks me to enter my backup email. Why? This is phishing for information.

    Microsoft already knows my backup email. I know it. Why won't it just email the verification code?

    :)
     
    ulysses3i, Aug 5, 2019
    #1

  2. Verify Identity. Windows 10

    https://support.microsoft.com/en-us...fy-an-email-address-in-your-microsoft-account

    How to verify an email address in your Microsoft account

    When you use another email address with your Microsoft account, you get a link in an email. Follow the link in that email to verify that email address. If you need a new verification email:


    If you want to go for verification through the phone, you need to type the code that you receive on the verification page. As soon as you type the phone number and click 'send code', the next page will ask for that code.
     
    steven crooks, Aug 5, 2019
    #2
  3. Nikhar_K Win User
    Receiving wrong verification code to verify email

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:



    • Where exactly do you get the prompt/notification to verify the email address?
    • How are you trying to verify the email?


    However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



    For more information on troubleshooting verification codes, you can refer the section
    Troubleshooting verification code issues in the article

    Microsoft account security info & verification codes
    .



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 5, 2019
    #3
  4. Verify identity asks me to confirm backup email instead of sending verification code

    Installing Windows asked to verify identity fails

    I am installing Windows 10 to replace Windows 7 on my daughter's laptop. I am being asked to verify identity, but it's not sending a code to the email address.
     
    KenCrookes, Aug 5, 2019
    #4
Thema:

Verify identity asks me to confirm backup email instead of sending verification code

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