Windows 10: Verify your identity email

So I was trying to log in to my windows account from a new tablet. I forgot my password and when I tried to reset it, where it says "Verify your identity" it trying to send a verification code to an email that I've never heard of. So i got on my phone where my password is saved and signed in to check my security info. All i have is a phone number that should be sent a code. What is this mystery email?

:)

 

Verify your identity oln this PC

Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

As a result it no longer sync ...

Any suggestions?

 

Verify Identity. Windows 10

How do I verify my identity with Windows 10? Problem, I get message after a few steps, "That doesn't match the alternate email associated with your account. The correct email starts with "p.". I do not have an associated email account that I know of,
perhaps more than 15 years ago. I know nothing about this "associated" email which has domain "sympatico.ca" , the same domain (user name) as my Microsoft account email.

 

“We need to verify your identity”,

I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

Two-step sign in is not activated.

I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
the code over a hundred times in any available way.

I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.