Windows 10: Verify your identity

Discus and support Verify your identity in Windows Hello & Lockscreen to solve the problem; A while ago I was asked to verify my identity before logging in. Windows sent me a verification code by email, had me change my password, and... Discussion in 'Windows Hello & Lockscreen' started by TaylorFalk, Jan 12, 2019.

  1. Verify your identity


    A while ago I was asked to verify my identity before logging in. Windows sent me a verification code by email, had me change my password, and everything went smoothly. It asked me to verify again today, but I saw an X in the top right corner, so I clicked it because I had already verified last time. Very very bad choice. Now the screen is frozen. My mouse can move, but it cant click anything. I am trapped in “Verify your identity”. How do I get out of it?

    :)
     
    TaylorFalk, Jan 12, 2019
    #1

  2. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Jan 12, 2019
    #2
  3. WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Jan 12, 2019
    #3
  4. Verify your identity

    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Jan 12, 2019
    #4
Thema:

Verify your identity

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