Windows 10: Verifying identity on new PC

I have used my primary (and only) email address to logon to a new PC, and in the security settings/accounts/your info it says "you need to verify your identity on this PC".


If I click the verify link it has a option for, presumably, sending a code to an email address. But this is NOT the email address for this account.

It is actually an old one, that I originally used to set up the Microsoft account many years ago. This email was withdrawn by BT and I changed the email address on the Microsoft account to the one I am currently logging in with. (Added new email, changed it to the primary, deleted the invalid one).


It seems like the account verification has got stuck on this old email address instead of the new one.


So how can I verify my identity on the new PC?

:)

 

Verify your identity oln this PC

Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

As a result it no longer sync ...

Any suggestions?

 

“We need to verify your identity”,

I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

Two-step sign in is not activated.

I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
the code over a hundred times in any available way.

I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.

 

Verifying identity on new laptop

I cannot verify the identity on my new laptop. it seems stuck on that page, with the identity codes i have tried not being accepted. When i went on my old laptop and requested a new password they sent me a code to verify a change of password and that worked
fine on my old laptop. I have tried the old code and the new code on my new laptop but neither have been accepted.