Windows 10: Verifying my identity

Discus and support Verifying my identity in Windows 10 Updates and Activation to solve the problem; When selecting Settings/Accounts/Your info I am informed that I need to verify my identity by clicking on a blue hyperlink labelled Verify. However,... Discussion in 'Windows 10 Updates and Activation' started by OwenEmery1, Mar 29, 2021.

  1. Verifying my identity


    When selecting Settings/Accounts/Your info I am informed that I need to verify my identity by clicking on a blue hyperlink labelled Verify. However, whenever I do click on this link I am presented with the following message in red:-


    "Sorry, there's a problem with the server, so we can't sign you in at the moment. We're working to fix it as soon as we can. Please try again in a few minutes".


    Since I've been getting this message for several weeks now, how soon will the problematical server be fixed to enable me to complete the verification process? And what are the implications of my inability to complete this process in the meantime?

    :)
     
    OwenEmery1, Mar 29, 2021
    #1

  2. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Mar 29, 2021
    #2
  3. WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Mar 29, 2021
    #3
  4. Verifying my identity

    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Mar 29, 2021
    #4
Thema:

Verifying my identity

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