Windows 10: Verifying my identity

Discus and support Verifying my identity in Windows 10 Updates and Activation to solve the problem; When selecting Settings/Accounts/Your info I am informed that I need to verify my identity by clicking on a blue hyperlink labelled Verify. However,... Discussion in 'Windows 10 Updates and Activation' started by OwenEmery1, Mar 29, 2021.

  1. OWENEMERY1
    OwenEmery1 Win User

    Verifying my identity


    When selecting Settings/Accounts/Your info I am informed that I need to verify my identity by clicking on a blue hyperlink labelled Verify. However, whenever I do click on this link I am presented with the following message in red:-


    "Sorry, there's a problem with the server, so we can't sign you in at the moment. We're working to fix it as soon as we can. Please try again in a few minutes".


    Since I've been getting this message for several weeks now, how soon will the problematical server be fixed to enable me to complete the verification process? And what are the implications of my inability to complete this process in the meantime?

    :)
     
    OwenEmery1, Mar 29, 2021
    #1
  2. MARCODEPPE
    MarcoDeppe Win User

    “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Mar 29, 2021
    #2
  3. WWILLIAMS
    WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Mar 29, 2021
    #3
  4. ESBKK11000
    esbkk11000 Win User

    Verifying my identity

    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Mar 29, 2021
    #4
Thema:

Verifying my identity

Loading...

  1. Verifying my identity - Similar Threads - Verifying identity

  2. Windows 11 will not allow me to verify my identity.

    in Windows 10 Gaming
    Windows 11 will not allow me to verify my identity.: Windows 11 will not allow me to verify my identity, even though I am logged in. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-will-not-allow-me-to-verify-my-identity/948f119f-ccc0-4824-b3f3-99aa862a7a79

  3. Windows 11 will not allow me to verify my identity.

    in Windows 10 Software and Apps
    Windows 11 will not allow me to verify my identity.: Windows 11 will not allow me to verify my identity, even though I am logged in. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-will-not-allow-me-to-verify-my-identity/948f119f-ccc0-4824-b3f3-99aa862a7a79

  4. Cant verify my identity because of the verification needing two Codes

    in Windows 10 Gaming
    Cant verify my identity because of the verification needing two Codes: I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other...

  5. Cant verify my identity because of the verification needing two Codes

    in Windows 10 Software and Apps
    Cant verify my identity because of the verification needing two Codes: I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other...

  6. Cant verify my identity because of the verification needing two Codes

    in AntiVirus, Firewalls and System Security
    Cant verify my identity because of the verification needing two Codes: I've forgotten my Microsoft password and tried to use the the verification method I allowed on the account using my main email and a separate email for this Issue, however when I get the verification code for one of the emails it forces me to get another Code from the other...

  7. Error 0x80048823 when trying to verify identity for microsoft account

    in Windows 10 Gaming
    Error 0x80048823 when trying to verify identity for microsoft account: So my old Microsoft account was compromised, and the email was changed to be an alias of something like 23***qq.com, and any attempt to recover my account was met with the message that it wasn't recognised - effectively it no longer existed and there wasn't really much I...

  8. Error 0x80048823 when trying to verify identity for microsoft account

    in Windows 10 Software and Apps
    Error 0x80048823 when trying to verify identity for microsoft account: So my old Microsoft account was compromised, and the email was changed to be an alias of something like 23***qq.com, and any attempt to recover my account was met with the message that it wasn't recognised - effectively it no longer existed and there wasn't really much I...

  9. My Microsoft account was hacked and email changed to stenopersmail.ru — can't verify identity

    in Windows 10 Gaming
    My Microsoft account was hacked and email changed to stenopersmail.ru — can't verify identity: Hello, My Microsoft account was recently hacked and the email was changed to @stenopersmail.ru. Luckily, I still know the password and can log in, but I can't verify my identity or change the email because the verification code goes to the hacker's email. I can recover the...

  10. My Microsoft account was hacked and email changed to stenopersmail.ru — can't verify identity

    in Windows 10 Software and Apps
    My Microsoft account was hacked and email changed to stenopersmail.ru — can't verify identity: Hello, My Microsoft account was recently hacked and the email was changed to @stenopersmail.ru. Luckily, I still know the password and can log in, but I can't verify my identity or change the email because the verification code goes to the hacker's email. I can recover the...