Windows 10: Very Strange behaviour of default web cam of ASUS F-17 Laptop

Problem Statement :When I open Device Manager the list of devices keep on refreshing on its's own. Under normal circumstances this happens when we plug in or plug out some peripheral devices from USB ports available to us in Laptop.Using a third party software USBLog I find out that problem is with my Laptop's webcam.It keeps on getting plugged in or plugged out on it's own in background. Hold on till you point out to a loose connection or hardware issues or driver issues etc. As soon as I open win11's default camera app Webcam start working properly and list of devices in Device Manager Stop

:)

 

ASUS AVG web cam

I have an Asus Tp550la and the built in web cam gives an error that its not connected. I tried all the suggestions related to this problem nothing worked. Went to the ASUS website they dont have any drivers listed for my model. Imaging device doesnt show
up in device manager either. Scanned for hardware changes-nothing, Uninstalled everything that would likely pertain to a web cam-nothing, Reinstalled Win !0 fresh-nothing. I dont know what else to do any other ideas would greatly be appreciated. Thanks

 

Web cam on Skype

Hi Martha,

Thank you for posting in Microsoft Community.

Have you updated the drivers for the web cam?

Does this issue occur only on Skype?

I suggest you to install the attest drivers from the manufacturer website and check if it helps.

To install the driver updates follow the below steps.

• 
  Open run command window( Windows key + R) and type devmgmt.msc
  
• 
  Right click on driver and select update driver software.
  
• 
  If the driver updates are not available install it from manufacture website.
  

Please reply to us with the status of the issue.

Thanks.

 

web cam

Did you buy this Web Cam new and do you still have the box for it ???

• The Box packaging would usually have the Web Cams Manufacture and Identification on it as to what it is.
• Usually there would have been a small CD/DVD Disk with it in the box packaging containing the Drivers and Software for this particular Web Cam.

This Web Cam must have a Model Name and Number on it some where if its a external stand alone Web Cam.

Logitech have a tag on the end of the USB Cable as do many Microsoft.

The Tag has the Model and Serial Number on it but you may need a magnifying glass to read it.

Others may be on the body of the Web Cam itself.

If you find this then write it down.

Go to the Manufacturers Web Site Service and Support.

Manufacturers Service and Support usually have a field asking for the Model Name.

Enter the Model Name and search.

See what manufacturers Software and Drivers are available for it and your Operating System in downloads.

Download them and install them.

Also read the User Manual of what the Web Cams Setting do.

This is also usually supplied in the Manufactures Service and Support.

Otherwise as mentioned by Christopher Miller, you may need a small app.

• May be you already have one but turned the app off.
• If that`s the case start the app and see if it recognizes the Web Cam.