Windows 10: Video and Audio is out of synch for all videos, all browsers - using Windows 10

Discus and support Video and Audio is out of synch for all videos, all browsers - using Windows 10 in Windows 10 Drivers and Hardware to solve the problem; Video and Audio is out of synch for all videos, all browsers - using Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by tomgabay1, Nov 17, 2018.

  1. tomgabay1 Win User

    Video and Audio is out of synch for all videos, all browsers - using Windows 10


    Video and Audio is out of synch for all videos, all browsers - using Windows 10

    :)
     
    tomgabay1, Nov 17, 2018
    #1

  2. Audio part of the video is not saving on Windows 10.

    Hi Susie,



    The issue might have occurred due to the following reasons:

    • Software used to create the video.
    • Step forgotten while creating the video.


    Before we assist you further, I would like to ask you a few questions:

    • Which software are you using to create the video?
    • Did you skip the step to add audio while creating the video?


    You may have skipped the step to add the audio while creating the video. Check if you have followed the steps to add audio while creating the video on the computer.



    Write to us with the answers to the above questions and the status of saving the video on the desktop issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Nov 17, 2018
    #2
  3. Audio out of sync in video Windows 10

    Hi,

    Thank you for posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you facing this issue with particular video file or all the video files?
    • Did you make any changes prior to this issue?

    I would suggest you to follow the below steps to try resolving this issue.

    Note: The steps mentioned below are applicable to Windows Media player only.

    Make sure “Drop frames to keep audio and video synchronized

    1. Open Windows Media Player.

    2. Click on Tools and then on Options

    3. Switch to Performance tab.

    4. Ensure that a check is next to the "Drop frames to keep audio and video synchronized" and "Turn on DirectX Video Acceleration for WMV files" options.

    5. Click "Apply" and click "OK."

    Restart Windows Media Player and open a video file. Ensure that the audio and video are in sync.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin V Rao, Nov 17, 2018
    #3
  4. John Vil Win User

    Video and Audio is out of synch for all videos, all browsers - using Windows 10

    Windows 10 - audio and video stops

    Hello Nathaniel,

    For us to better assist you and provide you with the appropriate troubleshooting steps, we would like to know a few more information. Kindly answer the questions below:

    • What is the current version/build of your Windows 10? To check, type
      winver
      on Cortana's search field and press Enter.
    • Are you getting any error messages?
    • Is this issue specific to playing audio and video online?
    • Which browser or player are you using?
    • Have you tried playing audio and video files saved on your hard drive?

    We're looking forward for your response.
     
    John Vil, Nov 17, 2018
    #4
Thema:

Video and Audio is out of synch for all videos, all browsers - using Windows 10

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